Friday, November 30, 2012

Nitrogram: Analytics for Instagram Marketing

Nitrogram: Analytics for Instagram Marketing

Link to Small Business Trends

Nitrogram: Analytics for Instagram Marketing

Posted: 29 Nov 2012 01:00 PM PST

Businesses that use social media to promote their products and services often rely on analytics services to better understand their target market and the best practices for using these sites. There are many different analytics platforms to choose from when dealing with popular social media sites like Facebook and Twitter.

But now, that more and more businesses are beginning to use photo sharing app Instagram as part of their social media strategy, some of those businesses are looking for ways to dive deeper into their Instagram data.

Enter Nitrogram, the analytics platform that recently raised $1 million in seed funding to focus on building its service.

Nitrogram

Nitrogram offers businesses a platform for tracking different users and topics of conversation.

Once you log into the site, you can add an Instagram user or hashtag to track by clicking the "track a new term" button. The photo above shows what the dashboard looks like, including photos taken by selected users or photos that include a certain hashtag, number of likes and comments, and a stream of recent photos from your selected users or topics.

You can view the most liked photos from your stream or see which users are posting about your company or industry. This type of service, though simple, can give businesses extra insights into both their own Instagram usage and what others are posting about in regards to their brand or products.

The most basic account offered by Nitrogram is free and allows you to track one Instagram user and one hashtag. More in-depth accounts are available starting at $10 per month. Nitrogram also gives brands options for embedding photo galleries on websites and Facebook pages.

Nitrogram is owned by photo search engine startup Teleportd, which has begun focusing more on Nitrogram's analytics service as its main product since the $1 million funding announcement.

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Time to Raise the MBL Cap for Credit Unions?

Posted: 29 Nov 2012 11:00 AM PST

Fred Becker, President and CEO of the National Association of Federal Credit Unions (NAFCU), is calling upon Senate leaders to pass a bill to raise the credit union member business lending cap (MBL) from 12.25 percent of assets to 27.5 percent. Increasing this cap would allow credit unions to make more capital available for small business loans, which can be a profitable part of a credit union’s portfolio.

MBL cap

The bipartisan Credit Union Small Business Jobs Bill, S. 2231, introduced by Senator Mark Udall (D-CO), and retiring Senator Olympia Snowe (R-ME), would increase the MBL cap from 12.25 percent of assets to 27.5 percent for eligible credit unions.

When Congress passed the Credit Union Membership Access Act in 1998, it created restrictions on the ability of credit unions to offer member business loans by a credit union's member business lending to 12.25 percent of total assets. Research has proven that the cap hinders credit union lending to small business and does little, if any, harm to banks and other institutions.

In January 2001, the Treasury Department released a study, "Credit Union Member Business Lending" which found that ‘Business lending is a niche market for credit unions. Overall, credit unions are not a threat to the viability and profitability of other insured depository institutions.’

Last year, the SBA's Office of Advocacy also found that bank lending was largely unaffected by changes in credit union business lending, and that credit unions have the ability to offset declines in bank business lending during a recession (James A. Wilcox, The Increasing Importance of Credit Unions in Small Business Lending, Small Business Research Summary, SBA Office of Advocacy, No. 387. Sept. 2011).

Becker suggests raising the MBL ceiling in combination with legislation to extend full coverage of noninterest-bearing transaction accounts. Banking trades are seeking extension of the "transaction account guarantee" program that was implemented under the Dodd-Frank Act. NAFCU advocated parity for credit unions, which was included in the final Dodd-Frank bill. Currently, $1.4 trillion in noninterest-bearing account balances covered under Dodd-Frank are in line to lose their federal coverage. The 100 percent deposit and share insurance coverage for these accounts is set to expire on Dec. 31 at midnight.

In a letter to Senate Majority Leader Harry Reid (D-NV), and Minority Leader Mitch McConnell (R-KY), Becker wrote:

"This would certainly have unintended consequences on smaller financial institutions and could very well lead to businesses shifting funds away from their community-based financial institutions."

NAFCU believes that combining the two measures into one:

". . .would not be a win-win proposition for the American people and our economy."

I agree.  Credit unions have the capital to help America's small businesses thrive. The outdated MBL cap limits their ability to help stimulate the economy by providing credit to startups and expanding small businesses.

Unlock Money Photo via Shutterstock

The post Time to Raise the MBL Cap for Credit Unions? appeared first on Small Business Trends.

Santa or Scrooge: The Pulse of Small Businesses This Holiday Season

Posted: 29 Nov 2012 08:00 AM PST

Whether a small business is generous or a little penny pinching during the holidays usually depends a lot on how well the company did for the year. If you had a great year, it’s easy to get in the holiday spirit and give clients and employees gifts. But if you didn’t fare as well as you projected for the year, it might be more difficult to appear generous when everyone else is in the giving mood.

office party

American Express OPEN reports each year on where business owners are in terms of gift giving, employee bonuses and holiday parties. In the 2012 Small Business Holiday Monitor, we see that small businesses want to show their appreciation of employees and clients, even if they don’t have large budgets.

Showing Appreciation to Employees

The majority of businesses surveyed plan to acknowledge their employees in some way at the end of the year. The good news for employees is that 35% of small business owners plan to give an end-of-year bonus, up from 29% in 2011. But even if you can’t afford to give each of your staff a bonus, there are plenty of other ways to show your appreciation:

  • Employee gifts
  • Holiday party
  • Group activity
  • Time off
  • Gift cards

The purpose in using any of these techniques is to let your staff know that you recognize the hard work they put in for your company. Sure, they would all love to get a $5,000 bonus at year end, but if it’s not in the budget, they’ll understand.

Budgeting for Client Gifts

Another component of the holiday season is often giving client gifts. Small business owners are spending slightly more this year than in the past: last year 43% of small business owners bought their customers gifts, spending an average of $827, while this year, 51% of small business owners will spend about $958 on gifts for their clients.

Interestingly, the highest budget that the Small Business Holiday Monitor recorded for client gift spending was in 2007, when the average was $1,483. It’s clear the recession has had an effect on this budget ever since.

Celebrations and Donations

For small business owners that identified more as a “Santa” rather than a “Scrooge” when it comes to generosity this holiday season, more will be hosting holiday parties, though spending slightly less than in the past. More than half of entrepreneurs will donate to a charity this year, through monetary donations, in-kind contributions or time donations.

Whatever your budget, find ways to show your appreciation of both your staff and your clients. Even something as simple as a holiday card can be enough to show your gratitude, and hosting a staff potluck can be a cost-effective way to add a little festivity to your office.

Office Party Photo via Shutterstock

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Insurance Policy Forms: Ignorance of The Commodity Perception

Posted: 29 Nov 2012 05:00 AM PST

The idea that insurance is in anyway a commodity is offensive to me as an insurance agent. The very common misconception that insurance is a commodity stems from general public’s gross ignorance that all insurance policies are created the same.

The subsequent inference made by most insurance consumers then becomes that price is all that matters when in comes to purchasing an insurance policy.

If this is your belief, (please understand that I say this with all due respect), your ignorance is a detriment to both you and your family and/or your business and could someday ruin your life.

Harsh… Yes.

But my primary goal in writing this article to bring to your attention the utter FAIL that is – believing insurance to be a commodity.

Insurance Policy Form

What the Heck are Insurance Policy Forms?

When you buy an insurance policy, approximately 7-14 days later you receive in the mail a physical copy, correct? (Some carriers send a pdf version now.) I’m going to assume you’re nodding.

Have you ever taken to time to look through all those pages of black type legal-looking documentation that follow the page with your premium on it?

Its okay to say no, 999 out of 1,000 people reading this post don’t flip past the page with their premium on it.  So you’re not alone for skipping the insurance policy forms.

All that legal print that you don’t read, that’s the Insurance Policy Form.  The insurance policy form, or policy language, outlines who is an insured, the insuring conditions, what type of loss(es) are coveraged, and what type of loss(es) are excluded.

Seems like pretty important stuff doesn’t it?

A company called ISO provides the baseline policy language that most insurance carriers in the US use for their insurance policies.  However, many carriers will make changes, tweaks, and adjustments to the standard ISO Policy Form to meet their underwriting appetite (that means what type of losses they want to coverage and what type they don’t).

Additionally, individual states will mandate certain changes to the standard ISO Policy Form which all admitted carriers in that particular state must abide by (for purposes of this discussion you do not need to know what an admitted carrier is).

So what does all this mean?

Insurance Carrier A sells a product called “Tech Liability” for X dollars.

Insurance Carrier B sells a product called “Tech Liability” for X – $100 dollars.

If insurance were a commodity, then all that would matter is price, and you would have to be remiss to not take the policy from Insurance Carrier B.  Right?  (Its cheaper.)

But Insurance Isn’t a Commodity

Wait a minute…

Didn’t I just say that many carriers will make changes to the baseline ISO form to match their specific risk tolerance?

Why Yes… Yes I did.

Could that mean that every carrier’s policy is different, and may uniquely include or more importantly exclude coverages that you need to protect yourself, your family or your business?

Again Yes…

So it is within the realm of possibilities to assume that insurance policies ARE NOT COMMODITIES and should be examined in a coverage to price - Value Analysis, (I just made that term up. I like it and will start using it)on each insurance policy’s unique ability to cover your specific risk needs at the most competitive premium?

Yes!

This post ended up way more snarky than I had originally envisioned it.  However, I’m hoping that you read through the sarcasm to my point.

The insurance policy form matters, the coverage matters, one insurance policy is not going to cover the exact same risks to same extent as a policy from another carrier even if they call the policy the same exact name.

Protect yourself and your business… it’s a jungle out there!

Insurance Policy Photo via Shutterstock

The post Insurance Policy Forms: Ignorance of The Commodity Perception appeared first on Small Business Trends.

Zig Ziglar, A Great Inspiration to Business Leaders, Dies at 86

Posted: 29 Nov 2012 02:30 AM PST

Call him a motivational speaker, a thought leader, or an early self-help guru, Zig Ziglar was an inspiration to many, including entrepreneurs. As those in the business community said goodbye to Ziglar, who died at age 86 on Wednesday, we look at how attitude, outlook, and personal brand still affect business and success today, just as Ziglar has told us for 40 years.

The Man and the Message

Determine your altitude. As Ziglar said, “Attitude, not aptitude, determines altitude.” His philosophies on business and personal success put together might be described as Ziglar’s “personal brand”, developed way back in the 1950′s before this term was in common use. At that time, Ziglar, a salesman, discovered that selling himself was the key to success and a 40 year career as a speaker and author. Your personal brand is a part of your business too. Think about the brand you project to customers. The New York Times

Words to live by. Before entrepreneurs ever talked about producing content and information products, Ziglar built a global business in which his words and message were his only real products. Those products were repackaged in the form of books, cassettes, and eventually podcasts. Here online marketer Nicole Dean shares some of chunks of Ziglar’s wisdom in quotes and video clips of his successful presentations. Think about the information you provide to your customers and what that information is worth. Nicole on the Net

Tips for Achievement

Build your brand. Personal brand is widely recognized today as an important asset for any entrepreneur or business leader. No matter what your product or service, this brand communicates to customers about what you stand for and who you are. Your brand may help others decide whether or not they want to be in business with you. But building that brand may not be as easy as it seems. Here Elaine Rogers examines seven mistakes that can hurt your person brand. Don’t let these mistakes happen to you. Tweak Your Biz

Have a plan. Ziglar often talked about the importance of setting goals. Part of the process was to determine what it would take to meet that goal and then establishing the steps necessary to achieve it. All entrepreneurs must have a plan to move their venture forward and understand the steps needed to carry out that plan, leading their companies to success. Yet some of the greatest pitfalls are not unexpected problems, but totally avoidable mistakes made early on in the process, says startup expert Martin Zwilling. Here are some of the worst, so plan ahead! Startup Professionals Musings

Start with a purpose. Taken together, Ziglar’s philosophies point to the importance of a purposeful life. To avoid being what he called a “wondering generality,” he advocated defining that purpose and steps needed to fulfill it. Entrepreneur Allen Lau advocates the same philosophy when starting any business and gives this same advice to others interested in founding companies of their own. When he started his business, Lau was focused on solving a problem of his own, access to his collection of books on his mobile device, but ended up creating Wattpad, a service that brings readers and writers together, benefiting a much larger community. Sprouter Blog

The Final Analysis

Keep things simple. Ziglar had a few simple rules for his incredibly popular presentations. He focused on easy to remember sound bites of wisdom, injected humor and optimism into his message, and always made his audience’s success at applying his principals a priority. Keeping things simple in your business will pay great dividends too, explains business consultant Susan Oakes. For example, take steps to simplify your marketing message, making it easier to communicate your value to customers and to grow your business. M4B Marketing

Know when to quit. Tom Ewer would add persistence to the principles of optimism and goal setting as imperative in realizing your business ambitions. But don’t forget a dose of realism to help you determine when things aren’t working. Never give up on your overall vision when trying to create your business, advises Ewer. Instead, use reality checks to determine whether your approach is the right one or whether you will need to modify your plan to reach your objectives. MyWifeQuitHerJob.com

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Thursday, November 29, 2012

SBA Opens Nominations for 2013 Small Business Week Awards

SBA Opens Nominations for 2013 Small Business Week Awards

Link to Small Business Trends

SBA Opens Nominations for 2013 Small Business Week Awards

Posted: 28 Nov 2012 01:00 PM PST

The U.S. Small Business Administration is now accepting nominations for its 2013 National Small Business Week Awards. In addition, it just announced the launch of a new online portal to accept and track all of the nominations for each award category.

Awards include National Small Business Person of the Year, Small Business Prime Contractor of the Year, Women's Business Center of Excellence Award, Veterans Business Outreach Center Excellence in Service Award, and more.

Winners for each award are chosen based on different sets of criteria. For example, nominees for the Phoenix Award for Disaster Recovery must own small businesses that suffered physical damage due to a disaster during the previous year, and they must have received an SBA disaster loan. Then those businesses nominated are evaluated based on a number of related factors, including extent of the damage, resiliency, and speed of recovery.

The National Small Business Person of the Year award is perhaps the most highly anticipated and coveted award in the community. Winners are selected from those who were named State Small Business Persons of the Year. A panel of judges selects the winners in each district and then each state. State winners will be announced on April 1, 2013.

Winners of the awards will be invited to Washington D.C. to attend the 2013 Small Business Week events and compete for national titles in their respective categories.

The online portal is now accepting and tracking nominations in all categories. In addition, nominations can be sent to SBA District Offices. All nominations need to be submitted or postmarked by January 3, 2013 in order to be counted.

Nominations can be made by any person or organization dedicated to the support of the small business community in the U.S. These can include professional trade organizations or associations. Upon submitting a nomination, users are asked to either sign in or create an account on the National Small Business Week site.

Small Business Week began in 1963 as a way to recognize the achievements and contributions of America's small business community. The events also offer networking and educational resources and opportunities for small business owners and professionals.

The 2013 Small Business Week will be the 50th anniversary of National Small Business Week, and will take place May 19 – 24, 2013.

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Small Business Owners Think Local For 2013

Posted: 28 Nov 2012 11:00 AM PST

As the year draws to a close, it's time for small business owners to take stock of what they can expect in 2013 – and most of them are expecting something good, according to the Fall 2012 Bank of America Small Business Owner Report.

The semi-annual survey found more than half of small business owners expect their revenues to grow in the next year, with just 7 percent expecting sales to drop. Nearly one-third plan to hire employees in 2013, while 56 percent will maintain the status quo, and just 3 percent foresee having to downsize.

shop local

Despite these optimistic projections, small business owners do have some major concerns heading into the new year.  Not surprisingly, the top five concerns (all cited by between 63 and 68 percent of respondents) were:

  • the effectiveness of government leaders
  • rising commodities prices
  • healthcare costs
  • the recovery of consumer spending
  • the strength of the dollar

One reason small business owners may be so optimistic despite these concerns is their local focus. Nearly two-thirds (63 percent) say their customers primarily come from the local community. Just 27 percent say that most of their customers come from outside the community (but still in the U.S.), and only 3 percent primarily focus on customers outside the U.S.

As a result, 75 percent report the local economy plays a significant role in their businesses; for 59 percent the national economy does holds the most sway, and 28 percent say the global economy is the most important. Small business owners were also more optimistic about their local economies improving in the coming year than about the national economy doing so.

Small business owners' local focus also came through loud and clear when asked about marketing. For 87 percent, "word of mouth" is the most effective marketing tactic; just 32 percent cite social media.

In general, traditional marketing was more effective for the small business owners than digital marketing. Networking with other business owners (49 percent), advertising (41 percent) and direct mail (37 percent) were their other top tactics. (I wonder, though, if this is because they aren't sure how to use digital marketing effectively, and whether – if they truly tried it – it would end up surpassing those more traditional methods.)

You might be surprised by the positive view small businesses in the study took regarding big business. Fewer than one in five (17 percent) thought of big businesses as their competition. In contrast, nearly four out of five (79 percent) have big businesses as customers.

Finally, despite the popular belief, small business owners aren't going begging for capital. Au contraire, 70 percent have access to all the capital they need to run their businesses, and just 16 percent plan to apply for a loan next year.

How does your business compare to what these small business owners are feeling? Are you equally optimistic? Why or why not?

For more details, download the Fall 2012 Bank of America Small Business Owner Report.

Local Shopping Photo via Shutterstock

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What Does Your Social Brand Say About You Online?

Posted: 28 Nov 2012 08:00 AM PST

You know that social media marketing is here to stay BIG time, right?  Are you still kind of fighting how essential it has become?  Do you believe it will do nothing but grow in importance for business success?

social chat

Consider These Trends

  • While Generation C represents 23% of the US population (US Census data), it represented an out-sized portion of online video consumption (27%), social networking and blog sites visits (27%), tablet ownership (33%) and smartphone use (39%), as of February 2012.

We engage, convene, share, connect, market, help, research, buy, sell, rant, rave and riff online. It’s the other world, the parallel universe we live in when we are not in person and face to face with people.

What Does Your Social Brand Say About You?

How do you present who you are, what you do, whom you serve and why anyone should care on the web?

This is your calling card and visual home that people will use to determine why connecting with you is viable and has value. Is your web presence active and relevant? Do you engage regularly on the social platforms where your customers, community and colleagues are congregating?

The Illusion of Success

It’s very easy to create an illusion of success and credibility online. People usually believe what they see if they don’t know you. The slick images, buzz words, promises of lot’s of followers, leads, sales and quick success are usually phony carrots people dangle online.

Be careful, get referrals and get to know good people who are trusted in their circles and platforms. Most importantly, be exactly who you say you are.

Online Image

Your online image will usually get you one chance to make a great first impression. Are your sites and media platforms current, clean, easy to navigate and do all the links work? When someone pulls you up on LinkedIn or goes directly to your sites, are they seeing what you want them to know and see about you now?

Online Messaging

Check all your online copy and marketing messaging and make sure it is timely. Frequently update your pictures, services, testimonials, awards and activities, which show and tell people who you are in real time.

Show people what are you doing NOW!

Serving is the New Selling

Trendwatching started talking about becoming a “Brand Butler” in 2010:

“With pragmatic, convenience-loving consumers enjoying instant access to an ever-growing number of supporting services and tools (both offline and online), brands urgently need to hone their ‘butlering skills’, focusing on assisting consumers to make the most of their daily lives, versus the old model of selling them a lifestyle if not identity.”

Visual + Visceral = Your Social Brand

How you visually present yourself plus how you viscerally describe your who, what and why creates your social brand. Your social brand should inspire people to want to make an emotional connection to and with you. People need to like what they see and believe what you and others say. Your social brand helps them do that.

Check out the 5 drivers, when reviewing or creating your social brand from Trendwatching, which talks about the  “Expectation Economy:

“. . .where consumers want the best, they want it now and first, and they want real, human connection, too. In fact, they demand all that.”

Are you using these drivers? And what does your social marketing brand say about you now and what do you need to do to make it stand out?

The post What Does Your Social Brand Say About You Online? appeared first on Small Business Trends.

Be Loud On Twitter Or Don’t Bother Trying

Posted: 28 Nov 2012 06:00 AM PST

For a brand with a voice and something to say, Twitter acts as a powerful communication medium allowing you to put your stamp on things and get yourself heard. But let's face it: Twitter is also kind of noisy. Your success on the platform rests on your ability to make your tweets stand out and gain visibility in your customers' eyes. But how do you do that?

How do you make sure you're being heard and you're not just tweeting out into oblivion?


Below are seven best practices.

Use characters wisely

Twitter gives you 140 characters to convey your message. And as short as that may seem, the truth is your message needs to be even shorter to be most effective. The average Twitter user is looking for quick nuggets they can click on for more information OR that they can ReTweet and share with their friends. You need to grab their interest early on in your message if you have any hope of getting them to act.

And don't forget to leave some room in your tweet so that users can manually RT you, as well. By taking up the whole 140 character limit, you make them unable to add their own input into your message, limiting the chances they'll share your bit of wonder with their world.

Personalize your content

If someone is following you, they're doing it because they want YOUR take on life and the industry. So give them it to them in everything you put out. Want to share a link you found really useful? Great. But instead of tweeting [post title + link] personalize the tweet by adding personal commentary or by picking out a great line from the post and using that instead of the title. This not only shows you actually read the post, it gives your followers a meaty nugget to hold on to.

Find your magic number

How many tweets a day should you send out? It depends on your audience and their expectations!

To find your magic posting number it will take experimenting to see how many updates your audience best responds to. Ultimately, you want to post enough that customers look forward to your updates and you give them a reason to follow you, but you don't want to post too much to the point where customers are ignoring you because you're bombarding them with too much information. Test out different tweeting patterns to help you find your rhythm. There are also tools and services you can use which will analyze your Twitter stream to show you when your audience is most "alert" to your updates.

Find ways to engage

Entering social media means being proactive about hunting down conversations and opportunities to speak on behalf of your brand. Just because your customers are lurking on these social channels, doesn't mean they're ready to start the conversation. You need to be prepared to do that.

  • Do keyword searches to find people talking about your topic and then jump in and be part of the conversation
  • Find conversations related to your area/neighborhood and introduce yourself
  • Start conversations with users who have retweeted your content
  • Answer questions or concerns for current or prospective customers

There are opportunities everywhere to insert yourself into the conversation and be involved, but you have to find them. Don't expect them to come to you.

Listen to your audience

The good news is your customers will tell you if your Twitter strategy is working. They'll tell you through increased RTs, blog comments, site traffic, additional social media interaction, etc. So listen to them. If you see that certain types of content are doing better, it's a sign your audience wants more of that. Try wording tweets differently and taking on different approaches to your engagement until you see what works and what gets a stronger reaction.

Use tools to monitor effectiveness

By using tools to help you schedule your tweets and monitor engagement, it allows you to spend more time crafting the tweets and less time chasing around mentions. Depending on the size of your business, this may be as simple as setting up saved Advanced Twitter searches or using tools like SocialBro, SproutSocial or Buffer to help you increase the effectiveness of your account.

Have fun

If you're not enjoying your social media interaction, you can bet your customers aren't enjoying it either. Social media gives you a front row seat to the conversations happening around your industry, while also inviting you to host the show. Enjoy it! Find your customers and talk to them. Ask questions. Share resources you enjoy. Social media shouldn't be a chore. It's a new way to talk to your customers about your business.

Above are some of the tips I'd recommend to help get your brand heard on Twitter. What's worked for you?

The post Be Loud On Twitter Or Don't Bother Trying appeared first on Small Business Trends.

Online Sales Rise 30 Percent On Cyber Monday

Posted: 28 Nov 2012 02:30 AM PST

The results are in and the popularity of online shopping continues to rise. It’s a clear sign to businesses already expanding into online sales that they are on the right track. And for companies who do only limited online marketing and sales or…gasp…none at all, it’s a warning that you could be missing out big! We’ll be looking at the results of Cyber Monday, a day set aside to promote online shopping for businesses large and small, and at some tips we all might consider when bringing our A game to the new online business space. Check it out!

The New Shopping Experience

The sky’s the limit. There seems no end in sight for the growth of online sales as total revenue rose by 30 percent on Cyber Monday. The growth was a bit below last year’s 33 percent rise, but experts think this may be due to the ever increasing window of online discounts, some extending beyond the designated online shopping day, causing some customers to spread out their purchases and not buy all at once. Either way, it’s a clear sign there’s money to be made online. The Wall Street Journal

A mobile revolution. This was clearly the year for shopping via smartphone or tablet. In fact, PayPal, which tracks the kind of transactions passing through its service, says mobile purchases, distinguished here from online purchases in general, were up by an incredible 190 percent over 2011. There’s no doubt mobile shopping is becoming the norm. It’s time to make sure your Web presence is ready and able to handle the customers of the future. They’ll be visiting your store not in the flesh or on a PC, but from a mobile device while on the move. Quartz

Social left behind? If you’re wondering what role social media played in all this hoopla, well, as Tricia Duryee reports, it’s a bit complicated. You see, while data shows that sites like Etsy, which reported its strongest sales in its seven year history, received most of its customers via mobile devices, it also shows that almost none of those visitors came from social media at all. But wait a minute! Before you count Facebook and Twitter out, remember that social traffic can be harder to follow. So some of those purchases may have started with social referrals from friends, though this can be more difficult to measure. All Things Digital

Online Sales Survival

Always stay engaged. While data may indicate social media is not the prime driver for online sales, this doesn’t mean you should ignore social tools entirely when trying to improve your virtual store. Take page rank with search engines, for example. In a recent post, SEO copywriter Rachel O’Riordan explains how a recent study by Search Engine Optimization and digital design company Tasty Placement shows social media has very definite impact on page ranking with Google. But as it turns out, not all social media channels are created equal. Mission Imblogable

How to beat Amazon. When trying to get your piece of the online sales pie, it seems obvious that online retailer Amazon is the one to beat. Many small online businesses may assume that trying to outrank an Amazon page on Google is an unrealistic goal. Online marketing expert Tom Shivers doesn’t agree. Watch a video about ranking against Amazon by Google’s Matt Cutts. Then, read Shivers’ ideas for doing Amazon one better with a simple strategy that should bring a better Google ranking against stiff competition. Capture Commerce

Spread the Word

LinkedIn leverage. And if you’re looking for one more place to highlight the product or service you offer online, LinkedIn can be another great option. You may never have thought of sharing your products or services on LinkedIn. If that’s the case, you’ll want to read this blog post and watch the video tutorial as new media strategist Jacob Curtis shows you how LinkedIn’s new products and services tab provides a whole new option for getting customers’ attention. Social Media Tutorials

The real deal. You can’t develop better online sales without taking a look at your online marketing first. PR and marketing expert Marsha Friedman warns that the most important quality to keep in mind when doing this marketing is authenticity. Nothing will turn your online customers off faster than becoming part of the “fakeosphere.” If you want to know how to create more authentic online marketing to boost your sales, don’t miss Marsha’s full post. EMSI

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