Wednesday, October 31, 2012

EmailSuccess Helps Businesses Avoid Costly Newsletter Errors

EmailSuccess Helps Businesses Avoid Costly Newsletter Errors

Link to Small Business Trends

EmailSuccess Helps Businesses Avoid Costly Newsletter Errors

Posted: 30 Oct 2012 11:00 AM PDT

Email marketing is a widely used tool among all types of businesses, but these campaigns can only garner results if they appeal to consumers and don't contain critical errors. Now, companies have options to help ensure their customers don’t receive emails littered with errors and sub-par content.

EmailSuccess

EmailSuccess is a free, automated tool for helping businesses test their email marketing campaigns to make sure they are error free and optimized for target audiences.

Felix Ngassa, Email Marketing Specialist for EmailSuccess says:

"We are convinced it will cause a change in the email marketing world both from the point of view of agencies who will be able to easily test and improve their emails, and also for client marketing professionals who will no longer judge an email campaign just from the attractiveness of the designs and content but will easily evaluate other critical aspects."

Ngassa said that the company has helped companies avoid all kinds of costly errors, from sizing that looks off to not including unsubscribe links and other necessary aspects of email newsletters.

The tool points out errors and suggested changes ranging from critical importance to minor suggestions. The analysis goes over email content, design, and technical factors.

So emails that contain broken links, faulty code, missing images, or incorrect structure, would then have another layer of checks to go through before being sent out to customers. Ngassa said that the EmailSuccess tool includes over 250 automated tests to find these types of errors.

There are plenty of tools available to help companies create and distribute email newsletters quickly and easily, but relying one team members to go through all the necessary checks before sending out such an email could lead to errors that make a company look unorganized and unprofessional.

There are different plans and pricing available, ranging from a free basic plan to an agency plan costing $149 per month. Pricing depends on how many tests a company plans to run and if any extra features are necessary.

The company is based in Italy and is part of Diennea MagNews, a company that specializes in email marketing and digital communication services and technology.

The post EmailSuccess Helps Businesses Avoid Costly Newsletter Errors appeared first on Small Business Trends.

Deciding Which State To Incorporate A Business

Posted: 30 Oct 2012 08:00 AM PDT

After you decide to incorporate your business and choose a business structure, you need to decide which state to incorporate your business in. This means that, as part of the process of forming a legal entity for your business, you need to choose a state to incorporate in and which to make your filing in.

Many people want to know, “What is the best state state to incorporate a business?” Or “Can I save money on taxes by incorporating my business in a different state?”

State To Incorporate

Even though a business can be legally based in any state, even if that state is different from the owner’s state of residence, most business owners choose to incorporate in their own home state, or Delaware or Nevada.

Deciding Which State to Incorporate

Delaware is a popular state to incorporate in, especially for larger companies, because it has the most developed and flexible corporate statutes in the country and is widely considered to be a pro-business state.

Nevada has also become popular state to incorporate because of its lack of state corporate income tax, franchise tax and personal income tax. It also has relatively low fees.

However, most small business owners are likely better off incorporating in their own home state. If you are going to be conducting a substantial amount of your business in your home state, it will likely be beneficial to choose that state to incorporate in.

Even if you incorporate out-of-state, if you do a lot of business in your home state (and/or have a significant physical presence in your home state), you will have to make a filing to "qualify to do business" in your home state. You will then be subject to the same fees, taxes and regulations as if you had incorporated in your home state in the first place, and you will have paid filing fees (and, perhaps franchise taxes) to more than one state.

Sometimes it pays to keep it simple when you're incorporating (and avoid some of the most common incorporation mistakes). Big corporations can often find certain shortcuts that are not available to smaller businesses. Often the simplest answer – the best state to incorporate in is your home state – the right one for your small business. For more details on this, read Nellie Akalp's article on Small Business Trends on where is the "best state" to incorporate.

If you're operating a business in multiple states, then your incorporation and business filing requirements get a bit more complicated. For details, read this article from Small Business Trends on how to handle your business filings when doing business in multiple states.

The bottom line: If your business is like most small businesses, you should probably choose the state where you live as the state to incorporate.

While there can be benefits to incorporating out-of-state, those benefits usually are biggest for larger companies that have more complex tax filing and regulatory situations. Small business owners who do a majority of business in the same state should usually plan to “keep it simple” by incorporating in the same state where they reside.

State Incorporation Photo via Shutterstock

The post Deciding Which State To Incorporate A Business appeared first on Small Business Trends.

5 Ways To Use Marketing Videos On Your Site

Posted: 30 Oct 2012 05:00 AM PDT

I'm guessing you've heard about the power of video to your marketing efforts, right? For example, did you know that including video on website landing pages makes them 53 percent more likely to show up on the first page of Google? Or that a customer who watches videos of products/services is 85 percent more likely to make a purchase? Yeah. Those are all true.

As marketers, we hear these stats and they make an impact. Well, video makes the same impact to your customers.

If you've heard about the power of video but weren't sure how to incorporate it into your small business, below are some ideas of where video can fit into your marketing mix.

1. To Simplify Concepts/Messaging

Whether you're a technical company trying to simplify a product so normal users grasp it, or you want to break down a complicated concept to make a larger point, video can be your greatest ally. Video allows you to talk directly to your customers, while also visuals. As a result, it's better suited for educating users and helping to spread your message.

For example, Stay Smart, Stay Healthy is a new-media venture that aims to help people understand something that is far too complicated – the healthcare industry. How do they do it? Through whiteboard videos that make difficult concepts personable and show how they apply to our lives.

Here's a video they did about how to get the most out of your health insurance. It currently has more than 145k views.

2. Your Brand Story

Social media has shown that users really do care about the story behind your company. We want to know more about the brands that we're loyal to and we want to know more about the brands we're considering being loyal to. Video helps to capture this.

For example, below is a video that my employer Overit created to show people who we are as a company and the types of project Overit has worked on. It's given us an asset we can use to let people in and see what we're all about and what we do.

3. Product Videos

Product videos show people what it is they're about to buy. It breaks that third wall and shows them a living, breathing representation of what could be theirs if they'd just hit the purchase button. This is incredibly powerful – regardless whether you're selling a $500 technological gadget or just a pair of shoes.

For example, Zappos revealed a few years ago it was able to increase sales 6 to 30 percent simply by adding videos to product pages. They didn't change anything else. All they did was add videos. That's powerful.

Zappos is so crazy about reviews they even encourage users to submit their own videos to share their Zappos experience.

4. Customer Testimonials

One area that's seeing a lot of growth right now are customer videos. Many of the larger brands are now creating campaigns solely around building video testimonials. They understand that there's nothing quite as powerful as hearing from a customer, in their own voice and environment, how a company has helped them to achieve a goal or even improved their quality of life. These videos often run between :15 (perfect for Web) and :60, and are a great asset on their own, or paired with other marketing material.

5. Screencasts

Screencasts give small business owners another powerful way to add video content to their websites in a way that is helpful and beneficial to their user. Screencast videos allow SMBs to walk customers through a specific process and show them what is happening (or what should be happening) on their computer during different stages of a task. Screencast videos are great for directing customers through sometimes-confusing tasks like setting up a new account, engaging with the community for the first time, or how to install a piece of software.

Above are just a few ways that marketers can take advantage of video on their website. The possibilities for using video to market your brand, stand out, and to show off what you have to offer are virtually endless. How have you been using video to market your company? Or, if you've been shy to, what's been holding you back?

The post 5 Ways To Use Marketing Videos On Your Site appeared first on Small Business Trends.

Small Business Owners, Go Vote. Don’t Let Others Speak for You

Posted: 30 Oct 2012 02:30 AM PDT

Small businesses are job creators - voteOn November 6, 2012 Americans have the right to decide who will govern them — by going to vote. For small business owners, this is our chance to have our say. Everybody and their uncle purports to speak for small businesses 364 days of the year — whether they know anything about the realities of running a business or not.

But on election day, none of that matters. Election day is the day WE get to speak, with our votes. The only way we can be silenced is if we do not vote.

Many states how have early voting. If that’s your thing, then by all means go vote today. Here is a map of states that allow early voting. If you’re in Oregon or the state of Washington, be sure to mail in or deliver your vote to an official drop-off box as soon as possible.  Otherwise, head over to the polls early in the day on November 6th.

We’re not here to tell you WHO to vote for. Let your intellect and your conscience guide you. Just be sure to vote.

America is a great nation because each person’s vote counts the same as the next. Don’t let others do your talking for you. As small business owners and job creators, be heard on election day.

The post Small Business Owners, Go Vote. Don’t Let Others Speak for You appeared first on Small Business Trends.

Tuesday, October 30, 2012

FlockTag: A Loyalty Program For The Sharing Economy

FlockTag: A Loyalty Program For The Sharing Economy

Link to Small Business Trends

FlockTag: A Loyalty Program For The Sharing Economy

Posted: 29 Oct 2012 11:00 AM PDT

The idea of a sharing economy has led many consumers to access data rather than own it. Now, a new startup called FlockTag aims to apply a similar concept to the small business world, applying this shared knowledge to its loyalty cards and mobile app programs.

FlockTag

Adrian Fortino, FlockTag's Co-founder says:

"It is the combination of a universal, digital loyalty card (a buy five, get one free for all participating businesses) and a customized, automated deal engine where every unique consumer gets a deal that is curated and sent to them at the right place and time based on their specific buying behavior."

The Detroit-based startup provides tools for businesses to create a network where they can benefit from the knowledge and experience of other companies. Not only can companies share information such as consumer buying behaviors, but they can also use the platform to offer shoppers cross-promotions or deals in real time based on these behaviors.

Said Fortino:

"FlockTag’s philosophy and capabilities are designed to leverage the secure sharing of customer data between independent businesses in a region so that they can accurately entice current customers and see how best to bring new ones in the door. Businesses are able to attract new, loyal customers by sending personalized deals to consumers who make purchases nearby, assuming that the offering is relevant to the individual."

FlockTag claims that its targeted, intelligent deals can increase the number of new customers, entice them to buy more frequently and to spend more when they do. Its universal loyalty card system and automated deal engine allows consumers to rack up deals from different businesses in their area.

There are also iOS and Android compatible apps for FlockTag users. And since all of the consumer data is stored in one centralized location, FlockTag can provide businesses with even more data and analytics about customers and their buying behavior.

The tool will launch on November 1, 2012 and is currently in the testing phase in several Big 10 college towns throughout the Midwest. For example, the all-in-one loyalty card is currently in use by 25 independently owned businesses throughout Ann Arbor, Michigan.

The post FlockTag: A Loyalty Program For The Sharing Economy appeared first on Small Business Trends.

Buzz Suggests That Podcasting Is Becoming More Popular

Posted: 29 Oct 2012 08:00 AM PDT

Listening is becoming the renewed brand engagement and advancement tool and content is its new currency:

“The US podcasting audience is ballooning, and eMarketer projects that growth will continue at least through 2013. By then, there will be 37.6 million people who download podcasts monthly, more than double the 2008 figure of 17.4 million. As a percentage of Internet users, podcast downloaders are expected to grow from 9% in 2008 to 17% in 2013.”

podcasting

Podcasting has been an integral part of my content marketing strategy since 2009. This medium has opened up more doors and connections and established my professional credibility, more than just about any marketing platform that I have used.

By definition, a podcast is:

“A type of digital media consisting of an episodic series of audio, video, PDF, or ePub files subscribed to and downloaded through web syndication or streamed online to a computer or mobile device.”

Since the 1930′s there have been radio talk shows and news programs. Today, through the evolution of the Internet capabilities, along with cheaper hardware and software, audio podcasts are doing what was historically done through radio broadcast stations.

There is growing buzz and data that suggests a big uptick and an increased usage of podcasting for good reasons. Podcasts are instructional, fun, mobile friendly, more personal, brand builders and easy to do. People are podcasting on anything you can imagine from business, cooking, travel, sewing, sports,  investing, being a working Mom or single Dad,  and are finding an audience for them.

One of the key benefits of audio podcasts is the power of listening, hearing someone talking to you, and that theater of the mind allows people to concentrate and learn better.

Reading an article or book is very effective but listening to someone talk to you, hearing their voice talking to you about something you are interested in increases engagement. The archived podcast also allows people to go back and listen at their convenience and radio/audio is an iconic, mature media that people know and trust.

B2B marketers, responding to an Optify survey, reported the 3 most important elements of successful content.  Survey respondents resoundingly chose:

  • Engaging and compelling story telling (81.5%)
  • Originality (52.6%)
  • Custom content (49.2%)

If you want to educate, entertain and serve people with great content, podcast radio is hard to beat.

Below I’ve listed 4 simple guidelines for creating and promoting successful podcasts:

Selectively Choose Content 

Align your content with who you are and what you want to be known for.  Ask yourself, “What are you knowledgeable about that there is an audience for?” And, “What do you want to be known for?”

Be Consistent

Consistently perform your segments and integrate them into your overall content marketing strategy.  Make your podcast, email marketing, social media and blog all work together.

Pick The Format And Style That Best Suits You

Whether it be interview format, conversational style or instructional in nature.  And if you are interviewing, make sure you feature people who have good energy and have their own active social marketing platforms.

Brand Your Podcast

Make sure you are branding and presenting your podcast with a graphic logo or avatar and a produced open and close segment. Practice doing them for a few weeks before you go live so that you get comfortable and always present yourself as someone who is serious and professional.

There are some great articles on why you should podcast, so do some research.  And if you’re interested in podcasting, below are some of the top radio podcasting networks and platforms that you can research, too:

And be sure to check out what some of the top podcasts are talking about, as well as how NPR, Radiolab, and ESPN present them.  And tell us, what are some of  your favorite podcasts?

On The Air Photo via Shutterstock

The post Buzz Suggests That Podcasting Is Becoming More Popular appeared first on Small Business Trends.

Individual Insurance Market Changes Affect Small Business Owners

Posted: 29 Oct 2012 05:00 AM PDT

Larry Levitt, Anthony Damico, and Gary Claxton of the Kaiser Family Foundation, wrote in a recent blog post:

"The biggest effects the [Affordable Care Act] ACA will have on small business owners may not be changes in the rules for the small business insurance market, but rather the changes in the individual insurance market. "

health insurance

That's because most owners of businesses with fewer than 25 employees are much more likely than other Americans to get their health insurance from the individual insurance market.

If they are insured, most Americans get their health insurance from one of four sources:

  • their employers;
  • a family member's employer;
  • the government (through Medicare or Medicaid);
  • or from other private insurance.

Small business owners differ from Americans who don't own businesses in terms of health insurance coverage, but not in the way most people think.

Roughly the same share of small business owners and non-elderly Americans has health insurance. According to unpublished analysis of the Survey of Income and Program Participation for the second quarter of 2011 by the Kaiser Family Foundation, 25 percent of small business owners were uninsured, a similar fraction to the 22 percent of all non-elderly adults who have no health care coverage.

The Foundation's analysis also shows that 21 percent of small business owners and 18 percent of all non-elderly adults get their insurance from a family member's employer – numbers that are also not too different. Finally, a relatively similar 6 percent of small business owners and 10 percent of non-elderly adults get their insurance through either Medicare or Medicaid.

Where small business owners differ from other Americans lies in the share that gets insurance coverage from their employer and from "other private insurance," most of which is insurance purchased in the individual market.

While 37 percent of all non-elderly Americans get health insurance from their employers, only 19 percent of small business owners with fewer than 25 employees do. The numbers are reversed for "other private insurance," with 30 percent of the small business owners and only 13 percent of all non-elderly Americans getting their insurance from that source.

This difference leads the Kaiser Family Foundation analysts to conclude that the really important changes in the ACA for owners of small businesses lie in the individual insurance market, such as new coverage requirements, rules about pre-existing conditions, and the creation of insurance exchanges.

Health Insurance Photo via Shutterstock

The post Individual Insurance Market Changes Affect Small Business Owners appeared first on Small Business Trends.

Supreme Court Decision Could Impact Small Biz Re-selling

Posted: 29 Oct 2012 02:30 AM PDT

An anticipated Supreme Court decision that pits a book publisher against a young entrepreneur could have widespread impact on many small business merchants including eBay re-sellers. We’ll also look at the latest trends in small business selling, especially e-commerce. Share your thoughts about the fallout of the Wiley v. Kirtsaeng case and the future of e-commerce in the comment section below.

Just Around the Corner

Book smart. The Supreme Court case involving Supap Kirtsaeng, a student who came to the U.S. in 1997 and began importing less expensive text books from his native Thailand in 2007 and selling them on eBay, could have dramatic repercussions for all small business re-sellers. Some critics worry a decision in favor of publishers could significantly erode the rights of any business to re-sell anything. Ars Technica

I want, therefore I am. There are other trends stirring the e-commerce world beyond the big news of re-sale rights, however. Online marketing expert Anton McCarthy tells us about Facebook’s new “want” button and the emergence of something he calls the “intention economy.” E-commerce is going social, and it is important for your business to be ready. Tweak Your Biz

Selling the Dream

Setting up your store. Unless you’re selling via eBay or some other big e-commerce super site, you’ll need an online store to offer your products to an eager customer base. Online stores are not as complicated to create as they once were. E-commerce expert Danny Pajevic gives you an overview of how to choose the best software to develop your online store. Creating a Webstore

A whole new world. E-commerce can be a whole new world for business owners entering it for the first time. The first challenge is understanding how online payments work. Michelle Latham takes e-commerce newcomers by the hand in this post and shows them what they need to know to succeed. The first steps may be the hardest, but the rewards are clear. Switch Commerce

Taking stock. Managing your inventory is another hugely important part of e-commerce that many small business owners must consider from the very beginning. Running out of products offered on your Website will disappoint customers, resulting in a poor experience that will do nothing for your business. Here are some tips that should help you keep your inventory straight. Open Forum

Marketplace Masters

A better letter. If your e-commerce newsletters aren’t saying the right things, they could be losing you money right now. Don’t worry, though. Guest blogger Chris Hexton has these suggestions that should double your newsletter’s effectiveness, meaning more sales for you and your online business. Capture Commerce

The bold and the beautiful. As long as you’re creating an e-commerce site, you should give some thought to what makes the best online marketplaces thrive. Guest blogger Stacey Thompson shares some of the qualities the best online marketplaces on the Earth have in common. Make sure your online store keeps pace with these industry leaders. Print Runner Blog

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