Tuesday, December 31, 2013

Green Bed and Breakfast Wins $5000 Award

Green Bed and Breakfast Wins $5000 Award

Link to Small Business Trends

Green Bed and Breakfast Wins $5000 Award

Posted: 30 Dec 2013 01:30 PM PST

Milkweed Merchantile Eco InnEdit

There are several reasons to consider creating a greener business.

They can include things like saving money and, of course, just a basic concern for the environment.

But Kurt Kessner and Alline Anderson (pictured above), co-owners of the Milkweed Merchantile Eco Inn and Organic Cafe, have  discovered there is something more. It can be a profitable way to distinguish your business too.

The inn is built with reclaimed wood and insulated with straw bales (a waste product from local farmers). The roof is made of metal from recycled cars and is designed to  collect rainwater for drinking, cooking and bathing.

Food served at the bed and breakfast and at the environmentally friendly cafe is organic and most comes from local farmers. One specialty is the cafe’s signature pizza served every Wednesday. The pizza features dough and even feta and mozzarella cheese made locally.

And all vehicles in the inn’s compound are either 100 percent biodiesle or electric.

See more about the Milkweed Merchantile in the YouTube video created to showcase the business below.

The environmentally friendly bed and breakfast recently was named one of the nation’s top three green businesses for travel and transportation by Green America.

The national non-profit supports environmentally friendly businesses with an annual People & Planet Award recognizing the nation’s top 12 environmentally and socially responsible businesses.

Owners Kessner and Anderson received a $5000 prize in addition to the recognition.

Anderson says the money will be invested to continue the business’s growth which, she says, includes education of consumers and others.

Anderson told Green America on the organization’s official Website:

“The funds will go a long way in our efforts to demonstrate that a sustainable life is about joy, community, a real sense of connection, hope, and of course, great food!”

She said one goal was to further promote the business’s branded line of jams and pickles created with ingredients from local farmers and gardeners.

Bottom line: you may never have thought of creating a greener business as a form of marketing. But Kessner and Anderson’s experience proves this approach can be a simple solution when targeting the right customers.

Image: Milkweed Merchantile

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Technology Drives Marketing Predictions for 2014

Posted: 30 Dec 2013 11:00 AM PST

Customers go mobileEdit

As proven by this year's holiday shopping season, technology is reshaping the way customers find and purchase products. And research indicates those trends are likely to continue. So they should be reflected in your marketing plan for the coming year. Here are some related predictions about where marketing is headed in 2014.

Native Advertising Grows

Traditional forms of advertising rarely draw in customers in the Information Age. With new information inundating us daily, forms of advertising such as display ads only average a 0.1% click-through rate, with 85% of clicks delivered by 8% of the online population. However, native advertising, in which content is integrated into the user's online experience, is much more successful. IPG Media Lab and Sharethrough found that when compared to display ads, consumers looked at native ads 53% more frequently. Additionally, consumers were 18% more likely to purchase the advertised product with native ads.

So what are the different types of native ads you can invest in? One popular subset is content marketing, in which businesses produce relevant branded content that consumers actually want to read. These include blogs, articles, and white papers.  90% of customers consider this type of content useful, and among B2B businesses, 93% plan to use content marketing in 2014. Forbes predicts that content marketing in 2014 will be more strategic and professional, so be sure to invest the necessary time and money for a well-planned content marking initiative.

Another type of native advertising is promoted tweets, trends, and stories on social media. As advertising on these sites becomes more prevalent in 2014 and beyond, it will be harder and harder for businesses to promote themselves for free. This expense might be difficult for small businesses on a limited budget. However, this strategy does work. A recent study found that promoted Tweets increased brand conversation and drove offline sales.

Image Marketing Matures

While the big social media sites (Facebook, Twitter) have a mixture of text and image content, the new sites on the rise (Pinterest, Tumblr, Instagram, Buzzfeed) are almost entirely image-based. And businesses are increasingly marketing on these new sites. A study by Simply Measured found that "71 percent of the world's largest brands have adopted Instagram" – and that number is only predicted to grow in 2014.

Why the rise in images? Well, for one thing many people learn visually, so images are the best way for them to process new information. But the reason for the recent surge probably has more to do with the ease with which photos and videos can be optimized on mobile devices. In fact, video now accounts for 90% of all Internet traffic and 50% of mobile traffic. And search engines now reflect this shift, with Google highlighting image search results to the top of the page. So to attract consumer attention, you need to integrate visuals into next year's marketing strategy.

Still not convinced of the power of images? A mom and her teenage daughter started a local teen trend website, and they received 10,000 visitors in a month just by posting a single image to Pinterest.  Now that number is up to 120,000 average visitors per month. Huffington Post has the details on this story and how you can better leverage Pinterest for your organization.

Mobile Traffic Becomes Critical

Mobile traffic is increasingly important in business marketing. According to the Walker Sands Quarterly Mobile Traffic Report, 28% of website traffic now originates from mobile devices, and that number is only predicted to grow in 2014. So it is more important than ever that your company's website be optimized for mobile viewing – whether that means creating a separate mobile version or investing in responsive web design. The Search Engine Journal has these great tips on how to make your website mobile-friendly if you want a good kick-start.

But its not enough to have a functioning site, you should be investing in mobile-centered marketing initiatives. For example, mobile geo-targeting, which allows companies to send relevant messages based on their location, is predicted to account for one half of mobile advertising dollars by 2017. And it's well worth the investment. Geo-targeting can help you target your advertising within a specific area, and perhaps more importantly, help you determine the interests, shopping habits, and demographics of your potential customers.

As these trends demonstrate, customers have numerous platforms and devices by which to interact with your brand, so you have to be cross-pollinating and compatible with all of them. Business Insider reports that perhaps the biggest challenge for businesses in 2014 will be to find a way to track customers across all of these channels. But once you figure out the best strategy for your company, you’ll get a fuller picture of customer shopping habits and see more effective marketing results in the long run.

Customers go mobile photo via Shutterbug

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How Should You Correct a Problem Employee?

Posted: 30 Dec 2013 08:00 AM PST

Sponsored Post

problem employee

It's the part of our jobs every small business owner hates – dealing with a problem employee.

Whatever the reason, whether you dislike confrontation or worry about getting sued, you can't ignore employee problems, or they will just get bigger and potentially threaten your entire business. Fortunately, there are some simple steps you can take to protect your business legally, while also correcting a problem employee's poor behavior.

The moment you hire your first employee, you need to create a written employee policy that documents your rules and expectations for the workplace. It should also state what actions (such as theft) would be grounds for dismissal. Have all employees read and sign a copy.

Successfully Correcting a Problem Employee

When a problem does arise, start by getting the facts. Talk to other employees to see what's going on and document the issues as objectively as possible.

Then it's time to talk to the person. To stay on the right side of the law when it comes to discipline, you should have a progressive discipline policy that gives employees opportunities to correct their behaviors. Start with a discussion of the issue and a verbal warning, and set a date by which the behavior needs to be corrected.

The goal is to work out problems and hopefully keep the employee on board. Work with him or her to create a plan for how to improve. Getting the employee's input makes him or her more invested in the outcome.

If the behavior still doesn't improve, escalate your discipline to a written warning, which documents the problem and its duration, specifies how long the employee has to correct the problem and details what will happen if it's still not fixed. You and the employee should both sign this.

Depending on your employee policies, how severe the issue is and whether the employee is really trying to improve or not, you may do multiple written warnings before (in the worst case) terminating an employee. However, by implementing progressive discipline early and correctly, hopefully you never come to that point.

If you have any doubts or questions about discipline and termination, be sure to consult with an attorney who is familiar with your state's employment laws.

Disciplining Photo via Shutterstock

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The Era of Declining Self-Employment

Posted: 30 Dec 2013 05:00 AM PST

Self-EmployedEdit

The number of employed Americans rose from 144,144,000 in October 2013 to 144,775,000 in November 2013, an increase of 631,000, according to Federal government data.

That's good news. More people going back to work is something that everyone – left, right and center – agrees is good for the country.

But a closer look at the data shows that the employment situation isn't as good for those Americans in business for themselves as for those who work for others. Hidden in the rise in the number of employed Americans is another trend. It’s a divergence between what has happened to people working for themselves (what economists call the self-employed) as compared to those working for others (what economists call the wage-employed).

Last month, the number of wage-employed Americans increased by 673,000, while the number of self-employed Americans declined by 42,000. (Wage employment is total employment minus the sum of incorporated and unincorporated self-employment.)

This divergence isn't just a one-month aberration. Consider what has happened over the last year. From November 2012 to November 2013, the number of Americans working for others rose by 1,451,000. But, over the same period, the number of self-employed Americans fell by 225,000.

Both wage and self-employment took a similar-sized hit during the Great Recession, with self-employment dropping 5.5 percent between November 2007 and November 2009. During the same period, wage employment declined by a comparable 5.4 percent. But since then the recovery has been uneven. Wage employment has nearly returned to levels seen before the economic downturn. In November 2013, it was only 0.8 percent lower than it was in November 2007. By contrast, self-employment has declined further, and is now 8.1 percent below its November 2007 level.

The divergence in wage and self-employment means that fewer Americans are in business for themselves now than before the Great Recession. Bureau of Labor Statistics (BLS) data reveal that 6 percent of the American population is now self-employed, versus 6.9 percent six years ago. While a difference of 0.9 percentage points might not sound like a lot, it is. If the same fraction of the population was self-employed today as six years ago, 2,223,000 more Americans would currently be self-employed.

The history of self-employment over the past six years stands in sharp contrast to what happened over the previous seven. From November 2000 to November 2007, the number of self-employed Americans increased by 10.9 percent, while the number of U.S. wage-employed rose by only 6.6 percent.

If policy makers are as interested in self-employment as they seem to be at election time, they might take a look at what's been different over the past six years versus the previous seven. The earlier period was far more favorable to self-employment than the latter one. Perhaps a change in policies is responsible.

Self-Employed Photo Via Shutterstock

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Monday, December 30, 2013

New Smartglasses Raise Nearly $83,000, Rival Google Glass

New Smartglasses Raise Nearly $83,000, Rival Google Glass

Link to Small Business Trends

New Smartglasses Raise Nearly $83,000, Rival Google Glass

Posted: 29 Dec 2013 04:00 PM PST

Athere GlassesEdit
There have been many companies jumping on the smartwatch bandwagon since the introduction of the Pebble.

But so far, one company has clearly led the way in the development of smartglasses. In fact, Google has been so closely associated with the smartglass revolution that one tech writer coined the term glogging to describe blogging with Google Glass.

Of course, all of that may be about to change.

Atheer Labs Introduces Immersive Experience

The word you hear repeated most often by developers at Athere Labs to describe their new smartglass prototypes is “immersive.” And a glimpse of what the company says these devices can do certainly seems to bear that out.

Check out this video shared with the Indiegogo community, where Athere Labs is trying to raise $100,000 for release of two devices (nearly $83,000 has already been raised) :

Google Glass offers a computer display projected against one lens of the wearable glasses. The device allows you to check online information and control the taking of point-of-view video and photos.

The new devices from Athere create a 3D experience with a 36 degree field of vision. The glasses create the impression of a tablet display screen floating just in front of your eyes.

The 3D effect is visible through both lenses on the devices. And gesture recognition technology even makes it possible for you to scroll through online documents, turn pages and do searches with a swipe of your finger.

New Adhere Devices Set for 2014 Release

A consumer device called the Athere One starts at $350 and can be pre-ordered now on the company website for estimated shipment in late 2014. The device allows you to connect to an Android smartphone and use it to access online information, games and even videos.

Developers say connecting with an Android device means you have access to around 800,000 apps in the Android app store.

A developer version of the glasses called simply the “Developer Kit” starts at $850. And it should be available in early 2014. It comes with USB and other connections designed so that developers can hook up a tablet and use it to develop new applications.

A Truly Mobile Business Tool

Just based on initial impressions, it looks as if the new devices may have real potential as business tools.

While news on Google Glass has focused mainly around its ability to capture images and to be a source of multitasking distraction, the Athere devices may be different.

There have been stories of Google Glass users being banned from businesses due to privacy concerns. And there has even been one run-in with the law by a Google Glass wearer.

However, Athere developers have focused on accessing data rather than taking photos or video. There is no way to use the new devices while driving or performing any other activity. However, there may be a benefit for business owners away from the office to be able to immerse themselves in important work online. And that’s without the need to carry a laptop or even a tablet along.

Image: Athere Labs

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Techieworks: Providing Seniors with Online Tech Help

Posted: 29 Dec 2013 10:00 AM PST

Seniors Need Computer HelpEdit
When Anant Vats was working for Infosys in Houston, he once took the bus with some friends to go to dinner in town.

Suddenly, an old lady sitting next to them asked them if they could fix her computer. Pleasantly surprised at this request, Anant asked her what led her to believe they could.

"Because you are Indian!" she said.

The incident stuck in Anant's mind. So two years later, when he quit his job at Infosys, it was to co-found Techieworks, a venture that fixes computers remotely for seniors in the U.S. and Canada.

More Seniors Online

The need to keep in touch with family and friends is leading an increasing number of seniors to use the Internet. A Pew Research Center report says that more than half of American adults over 65 years of age are active online.

Nearly 86% use e-mail for communication, with 48% accessing it every day. More than 39 million from this group use social networking sites such as Facebook, Skype, and Twitter. Their presence on social networking sites such as Facebook has tripled to 43% during the last four years making them one of the fastest growing demographics in this space.

However, they are often at a loss when they encounter technical problems.

It was to solve these problems specifically that led Vats and his brother, Abhinav, an advertising and copywriting professional, to found Techieworks in 2011.

Based in Gurgaon, India, the company offers remote technical assistance services including PC optimization, anti-virus support, operating system support and troubleshooting. The company also helps with data backup, transfer of contacts and multimedia from phone to PC, application installation, home or office network setup and and other tech updates.

Need for Online Technical Help Grows

Techieworks is not alone in providing online tech help.

There are several remote technical support firms operating out of India. But what sets Techieworks apart is its specific targeting of the senior niche.

The company is sensitive to the needs of its ideal customers and so has evolved an intuitive, simple service model.

It offers multiple touch-points to reach out to customers eliminating the need to remember and write down numbers. It also offers chat support for customers who find it difficult to talk. And it eliminates waiting queues by allowing customers to leave a request to be called back.

Bootstrapping Model Leads to Profitability

The two brothers bootstrapped the company with their own funds.

They hired their first two employees in a coffee shop even before they had any office space. And they pushed themselves to be austere in their expenditures by using second hand furniture and by renting IT infrastructure instead of buying new.

The money they saved was used to build their knowledge and expertise in areas where they could gain a competitive edge. The company is currently generating revenue and profitable. And it owes this profitability to the cost-saving methods established in its early days.

What Comes Next?

So, what's next for Techieworks? Vats says the company will continue to offer new products and services that address the needs of the senior market.

The company is not yet ready to look for external funding. And Vats says he believes that external investors take the fun and freedom out of building a company.

The founder adds that he does not harbor dreams of becoming a multimillionaire overnight. Though making more money is certainly a consideration, he says he wants to be in a situation where he can decide the kind of culture he will build for the members of the Techieworks family.

As a fan of bootstrapping entrepreneurs, I am delighted to see a company generating revenue and reaching profitability without external financing. And the secret is catering to the needs of an under-served segment.

Senior on laptop image via Shutterstock

The post Techieworks: Providing Seniors with Online Tech Help appeared first on Small Business Trends.

10 Best Content Marketing Books for Small Businesses of 2013

Posted: 29 Dec 2013 07:00 AM PST

best content marketing books of 2013

Marketing has gotten complex. But who says you have to be implementing every single marketing technique or social media platform? Granted, there are many experts extolling the virtues of this strategy or that platform, but no one is telling you to use them all.   In 2014 consider SIMPLIFYING your marketing.

In fact, if you were to just choose ONE major marketing strategy, you would have more than enough tactics to keep you busy for years. Let's take content marketing as an example.  And what better place to learn about content marketing than a good reading list.

Here are the Small Business Trends Editorial Team picks for best content marketing books published originally or in a new edition during 2013:

List of 2013′s Best Content Marketing Books



1. Epic Content Marketing

by Joe Pulizzi (@JoePulizzi) (Sep 3, 2013)

Joe Pulizzi Epic Content MarketingEditIt's not enough to simply throw content out onto the Internet and expect that customers will see it and connect to it. You need more than that.

This book is a great resource for marketing managers and small business owners who would like to use content marketing as a way to gain visibility for your business. You will find everything you need to get started here. (Read our review.)

You will learn to define your niche, revise your mission statement, and differentiate content types and content assets. You will also learn how to use social media to market your content and be introduced to some other content promotion techniques as well. And you will learn how to measure the impact of your content marketing initiatives to determine whether they have been successful.


2. The New Rules of Marketing & PR

by David Meerman Scott (@dmscott) (Jul 1, 2013)

The New Rules of Marketing David Meerman ScottEditThis is a classic! It is now in its 4th edition.

It contains updates on all of the basic social media channels as well as new case studies and examples.

You'll learn the best and most successful practices in social media, blogging, video and audio as well as the latest content marketing strategies.

This is a comprehensive content marketing guide for small business owners.  Every marketing department/person in a small business should have this on the shelf.


3. Content Marketing: Insider’s Secret to Online Sales & Lead Generation

by Rick Ramos (@ricktramos) (Jul 10, 2013)

Rick Ramos Content MarketingEdit

If you've chosen content marketing as a strategy for getting the word out about your business, but are unsure of exactly what is involved, this is a great place to start.

Ramos, an online marketer himself, shares everything you need to know to develop a comprehensive content marketing strategy for your business.

Some of the topics include finding your online voice, choosing your channels, developing content calendars and providing insider tips and tricks for creating killer content.


4. 500 Social Media Marketing Tips 

by Andrew Macarthy (@andrewmacarthy) (Feb 7, 2013)

Andrew Macarthy 500 Social Media Marketing TipsEditIf you'd rather be in the trenches DOING social media rather than just thinking or reading about it, this might be the book for you.

It contains 500 practical tips that you can put to use in minutes. You'll get strategies for LinkedIn, Twitter, Facebook, Google+, Pinterest, YouTube, Instagram, Vine and a few more.

Included are also templates and a general strategy for social media success. You’ll find this truly readable book full of ideas that will get you ready to reap the benefits of social media for your business.


5. The Big Book of Content Marketing

by Andreas Ramos (@andreas_ramos99) (May 26, 2013)

Andreas Ramos The Big Book of Content MarketingEditDone right, content marketing can help you both build your brand and attract your ideal customers.

This book will help you get that process started. Or if you've already started and want to improve your strategy, the Big Book of Content Marketing will help you do that too. In its pages you’ll learn to determine how content marketing fits into your overall strategy, use influencer marketing to distribute your content, and track the success of your strategy.


6. Content to Commerce

by Avi Savar (@avisavar) (May 20, 2013)

Avi Savar Content to  CommerceEditIf you have already implemented a content marketing strategy and are looking for some ideas to help you take your efforts to the next level, this is a good choice.

This book gives you more of a 30,000 foot view of content marketing and contains essays from successful strategists and marketers who have used these strategies to propel big brands to success.


7. Youtility: Why Smart Marketing Is about Help Not Hype

by Jay Baer (@jaybaer) (Jun 27, 2013)

Youtility - content marketingYou already know that selling to existing customers is the best and highest use of your marketing dollars and efforts.

This book shows you how to transform your marketing content from being "hype" focused to being "help" focused. Baer asks the pivotal question for today's content-focused marketing strategists.

"What if instead of trying to be amazing, you tried to be useful?"This book will show you how to transform your marketing content from being salesy to being helpful and in-turn generating more profitable customers.


8. How to Write Articles That Convert Like Crazy 

by Ian Hollander (Jan 24, 2013)

Ian Holland How to Write Articles thaty Convert Like CrazyEditThe subtitle to this book is:  ”The Secret To Turning Your Ideas into Income …. & Your Content into CASH!”

From that subtitle, you might think this was going to be a totally cheesy Kindle book — but you’d be wrong.

Yes, it’s self-published and not as polished as some of the other books on this list.  But it’s also only $2.99, so you won’t be risking much.

Read this short and easy-to-scan book to harvest the straight-forward ideas.  For a small business owner or entrepreneur on a budget, who writes a blog or submits guest articles, this book has practical advice you can put to work immediately.


9. The Invisible Sale

by Tom Martin (Oct 4, 2013)

Tom Martin The Invisible SaleEditContent marketing isn't just for writers. It's a good strategy for people who hate cold calling.

So many small business owners run away from selling. But you can't afford to do that.

This 200+ page book contains four sections that overlay a common selling cycle on top of powerful content marketing strategies that will help you reach out to customers and generate leads for your business without cold calling.


10. Subliminally Exposed

by Steven Dayan MD (Jun 4, 2013)

Subliminally ExposedEditSubliminally Exposed isn't a marketing book per se, but no marketer should ignore it. Author Steven Dayan, MD reveals the how and why behind your actions and empowers you to decode and translate others' subconscious behaviors.

No, this isn’t likely to be a book on the radar of your typical marketing professional. But it's loaded with interesting facts that will help you better understand social dynamics of all kinds. It could also help you attract your ideal customer, too.

Think of content not just as words, but as images, too.  If you want to know how to push the right buttons to engage the interest of customers, this is the book.


* * * * *

While some of these content marketing books may not be best sellers, they each offer something of value for those intent on becoming expert content marketers.

We limited this list to books new (or newly updated) in 2013.  If you’re looking for older content marketing books, take a look at a previous list of content marketing books.

Content image via Shutterstock

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