Sunday, March 2, 2014

Hand Selected Events, Awards and Contests to Check Out!

Hand Selected Events, Awards and Contests to Check Out!

Link to Small Business Trends

Hand Selected Events, Awards and Contests to Check Out!

Posted: 01 Mar 2014 03:45 PM PST

It’s Saturday, and it’s time for another of our hand-curated lists of small business webinars, conferences, awards and contests.

We’ve got the best listed here — so check them out and find something to continue your education, get publicity for your business, or find some necessary funding.  And if this 30-day look isn’t enough, check out the full extended list at the Small Business Events Calendar.  Or submit your own so the community can see it.  Give us a short time to review your submission to make sure it’s relevant and high quality, and you too can have it appear on the community calendar.



Featured Events, Contests and Awards

The Venus and Mars of Small Business Finance Webinar for Female Business OwnersThe Venus and Mars of Small Business Finance Webinar
March 06, 2014, Online

Could you use some cash to grow?  It may be easier than you think to get some needed funding.  Reserve your spot on this informative webinar. In conjunction with the release of its second annual report analyzing women’s small business challenges, Biz2Credit will host The Venus and Mars of Small Business Finance webinar on Thursday, March 6, from 3:00 – 4:00 p.m. EST, during which entrepreneurs can ask advice of small business finance experts. Will cover funding for women business owners. Moderated by Anita Campbell, founder, CEO and Publisher of Small Business Trends, it also features Rohit Arora, CEO of Biz2Credit; Lisa Cook, Associate Professor of Economics and International Relations, Michigan State and a member of the President’s Council of Economic Advisers (2011-2012). And John John Meyer, Director of Education for The Company Corporation


Affiliate Management Days San Francisco 2014Affiliate Management Days San Francisco 2014
March 19, 2014, San Francisco, CA

AM Days is the must attend event for affiliate managers who are responsible for their company’s affiliate marketing strategy, management and operations. Whether you have an existing affiliate program or you are creating a new initiative, AMDays offers you valuable insight into how other online retailers are successfully implementing and managing their affiliate programs. Topics include: Affiliate program set up; Affiliate recruitment techniques; Affiliate marketing fraud; M-commerce; and much more.
Hashtag: #AMDays


Small Business Book Awards 2014Small Business Book Awards 2014
April 11, 2014, Online

The Small Business Book Awards honor the best business books published in 2013, and book resources (such as cover design, copy editing and more). No fee required. Get the recognition your book or resource deserves. Nominate now through April 30, 2014!

Hashtag: #BizBookAwards


ICON14 by InfusionsoftICON14 by Infusionsoft
April 23, 2014, Phoenix, AZ

#ICON14 is the eighth annual conference for small business, hosted by Infusionsoft (previously called Infusioncon). Over 3,000 attendees expected. Confirmed speakers include Seth Godin, JJ Ramberg and Peter Shankman.

Hashtag: #ICON14
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More Events

More Contests

This weekly listing of small business events, contests and awards is provided as a community service by Small Business Trends and SmallBizTechnology.

The post Hand Selected Events, Awards and Contests to Check Out! appeared first on Small Business Trends.

From Our Community: Rules for Customer Service and More

Posted: 01 Mar 2014 12:00 PM PST

Tablet power user Edit

In our community news and information roundup, we collect small business sources from across the Web. Here are some important links from the sites we’ve been following this week.

Have Clear Rules for Customer Service (Click Click)

There’s almost endless talk online, it seems, about time worn business adages like: “The customer is always right.” Here Joe McIntyre of the Click Click Blog addresses that policy by asking a simple question. Are we hurting our business and other customers by trying to meet unreasonable customer demands?

Consider the Lean Startup Path (Pinellas County SCORE)

If you’re creating a business plan from marketing research only, without talking to actual customers, you’re not following the lean startup plan. That may or may not be important to you. But one blogger from the Pinellas County, Fla. chapter of SCORE gives some reasons it should be.

Here’s Why Small Businesses are Important (The Murray Group)

Ryan Hanley has an interesting post here on a topic that’s rarely discussed. We accept small business survival as an absolute good these days. We see it as a driver of the economy. But in practical terms, Hanley, who works with plenty of small business owners, explains why they are really so important.

You Need an Effective Strategic Plan (Strategy and More)

Renee Sanders talks about the importance of strategic plans in small businesses. But what is requires may be a less static and rigid approach than many business leaders are used to. Here’s what your business needs instead.

Here are Some Tips to Manage Reputation (Rawson Internet Marketing)

One solution for reputation management of your business is to create an authentic social media presence. But you may still be wondering what kind of social media qualifies as “authentic.” Here Richard Rawson suggests five ways to build a social media community with which your audience and customers can connect.

Facebook is Gaining On Google as Traffic Referrer (Marketing Land)

It’s no secret to anyone that social media continues to be a growing influence in traffic referrals to websites. But a recent report gives a particularly dramatic view of how Facebook is eroding the dominance once held by Google. Matt McGee has more.

Build a Better Newsletter (Bizactions)

You doubtless already know the importance of a newsletter for your online business or for your company’s online presence. One important way to improve on the quality of your newsletter is to tie it in with the quality content on your website. Here Leslie Self of Bizactions shares tips to connect your newsletter with your other online content.

Make Your Web Presence Responsive  (Metis Communications)

The growth in the popularity of mobile shows no sign of slowing. If you don’t want to continue building different versions of your Web presence for every screen, fortunately there’s another option. Web developer Niko Matses explains.

This is How Fast Businesses Can Be Built (Shea Laughlin)

OK, launching a new product or business each month may be a bit too ambitious for most. But sometimes entrepreneurs may forget just how easy it can be to launch a new business. So here Shea Laughlin gives us a look at a truly aggressive launch schedule…even if he can’t always meet it.

Here’s Some Data on Mobile Shopping Trends (Mail in Mobile)

We said earlier how mobile continues to be important for business. Here’s some specific data about how the mobile revolution is affecting retail specifically. Understanding mobile behavior is critical to almost all retailers these days. Check out this infographic and other details to learn more.

Help us improve our community roundup each week. If you know of something we should share here, drop us an email at sbtips@gmail.com. Or post it on the BizSugar community. It’s the source we often turn to for unique small business content.

Tablet power user: Shutterstock

The post From Our Community: Rules for Customer Service and More appeared first on Small Business Trends.

Follow Your Favorite Small Business Trends Authors on Google+

Posted: 01 Mar 2014 09:00 AM PST

Small Business Trends has a large team of writers and experts who bring their small business experience to the articles you find here each week. Most are entrepreneurs themselves and offer unique insights into the world of business ownership.

If you’re interested in learning more about them, follow your favorite Small Business Trends authors on Google+.

authors on google+

Anita Campbell, Small Business Trends Founder and Publisher

Anita Campbell is the Founder, CEO and Publisher of Small Business Trends. She shares a variety of articles from the site as well as other reputable business publications.

[View as a single page or a slideshow by clicking your choice of the two buttons below.]

authors on google+

Ivana Taylor, DIY Marketers

A recognized expert on DIY marketing, Ivana Taylor shares marketing strategies on her site, DIYMarketers.com, and shares related content from a variety of sources on her Google+ page.

authors on google+

Margie Zable Fisher, Zable Fisher Public Relations

Margie Zable Fisher works with small businesses as the President of Zable Fisher Public Relations, and uses her Google+ page to share some of her expertise in areas like publicity and marketing.

authors on google+

Shawn Hessinger, Small Business Trends Editor

Journalist and Small Business Trends Editor Shawn Hessinger uses his Google+ page to share a variety of news and updates from the tech and business worlds.

authors on google+

TJ McCue, Q4 Sales

TJ McCue is a business advisor and content writer for multiple business related websites. His Google+ page consists of links to his various articles, product reviews, and other resources from around the Web.

authors on google+

Sramana Mitra, 1M/1M

Sramana Mitra's global virtual incubator, 1M/1M (One Million by One Million) aims to help a million entrepreneurs reach $1 million in revenue. On her Google+ page, she shares news and updates related to startups, social media, technology and more.

authors on google+

Rieva Lesonsky, GrowBiz Media

Rieva Lesonsky has been covering small business and entrepreneurship for over 26 years with her content and consulting company GrowBiz Media, Entrepreneur Magazine, and other online and print media outlets. Her Google+ page is a mix of posts about entrepreneurship, tips, success stories and more.

authors on google+

Deborah Shane, DeborahShaneToolBox.com

Deborah Shane's career background has included transitions through several industries including entertainment, education, sales and media. Now, she works to guide others through career transitions through her writing, speaking, and social media content including her Google+ page.

authors on google+

David Wallace, SearchRank

Search engine and social media marketing expert David Wallace is the Founder and CEO of SearchRank. He shares a variety of resources on his Google+ page related to search engines, marketing and current events.

authors on google+

Amie Marse, Content Equals Money

Content Equals Money is a small content generation firm founded by Amie Marse, who shares a wide variety of photos, videos and links on her personal Google+ page.

authors on google+

Drew Hendricks, Tech and Business Writer

Seattle based entrepreneur Drew Hendricks writes articles related to business, technology and environmental issues for a variety of publications. He shares those articles, along with links to other online resources, on his Google+ page.

authors on google+

William Johnson, Big Eye Deers

Web designer William Johnson shares a variety of resources on his Google+ page, including those related to SEO, social media and Web design.

authors on google+

Mark Anderson, Andertoons

Mark Anderson is the man behind Andertoons cartoons. He shares links to posts about business and pop culture, along with his own work on his Google+ page.

authors on google+

Jeanne Bliss, CustomerBliss

Jeanne Bliss is a writer and customer loyalty expert who founded CustomerBliss.com to help businesses create a better customer experience.

authors on google+

Laura Leites, L2 Event Production

Laura Leites is an event planner who has worked on small business events including the Small Business Influencer Awards, The Small Business Summit, the Small Business Technology Tour and more live and virtual events.

authors on google+

Diane Helbig, Seize This Day Coaching

Business Coach Diane Helbig works with budding entrepreneurs, people in career transition and anyone looking to improve their business or professional skills. Her Google+ page is a compilation of professional tips, business articles and other online resources.

authors on google+

Megan Totka, Chamber of Commerce

Megan Totka is the Chief Editor for ChamberofCommerce.com, a site that provides resources and news aimed at small businesses.

authors on google+

Robert Ottinger, Ottinger Firm, P.C.

Lawyer Robert Ottinger specializes in employment related matters for executives and employees. His Google+ page includes a mix of legal resources and entertaining photos and videos.

authors on google+

Nellie Akalp, CorpNet

Nellie Akalp is the CEO of CorpNet, a legal document filing service for businesses. Her Google+ page focuses on legal issues, business tips and even tax information.

authors on google+

Brent Leary, CRM Essentials

CRM expert Brent Leary uses his Google+ page to share updates related to all things business and technology.

authors on google+

Pratik Dholakiya, E2M Solutions

Pratik Dholakiya is the lead SEO strategist at E2M Solutions and has written about SEO for a number of reputable publications. He shares about SEO, social media marketing and content marketing on his Google+ page.

authors on google+

Susan Payton, Egg Marketing & Communications

Susan Payton is the President of content marketing firm Egg Marketing & Communications. On her Google+ page, she shares links relating to all things business and marketing from a variety of online sources.

authors on google+

Timothy Carter, Nimlok

Timothy Carter has more than 14 years of experience working with businesses about online marketing. His Google+ page contains business tips ranging from online marketing to trade show strategy.

authors on google+

Jon Gelberg, The Dilenschneider Group

Jon Gelberg is a pricipal at The Dilenschneider Group, an NCY based communications and PR agency. He's written and spoken about content marketing and public relations on a number of publications and forums.

authors on google+

Jennifer Shaheen, The Technology Therapy Group

Instructor Jennifer Shaheen teaches entrepreneurs about the value of Web design and social media marketing with her company, The Technology Therapy Group. Her Google+ page includes links to a variety of online sources covering business and technology news and tips.

authors on google+

Ann Smarty, My Blog Guest

Ann Smarty is the owner of My Blog Guest, a service that connects blog owners with guest bloggers. She's also worked on a number of other projects related to blogging, SEO and Internet marketing.

authors on google+

Joel Libava, The Franchise King

Franchise expert Joel Libava uses his Google+ page to share tips and resources related to all aspects of running a franchise business.

authors on google+

John Follis, Big Idea Video

John Follis shares his expertise in video creation and marketing on Small Business Trends and other forums. On his Google+ page, he shares updates from his company, Big Idea Video, as well as other marketing and online video related links.

authors on google+

Curt Finch, Journyx

Curt Finch is the CEO of Journyx, a company that automates payroll, billing and cost accounting. His Google+ page is a mix of business links, photos and videos and other updates.

authors on google+

Amanda DiSilvestro, Higher Visibility

Amanda DiSilvestro has written for nearly 250 blogs across the Web and specializes in all aspects of SEO. She shares updates about SEO, writing and online marketing on her Google+ page.

authors on google+

Shashi Bellamkonda, The Bozzuto Group

Shashi Bellamkonda specializes in social media and digital marketing with the Bozzuto Group and also runs a blog and serves as an adjunct professor at Georgetown University. He shares business updates, events and photos on his Google+ page.

authors on google+

Robert Brady, Righteous Marketing

Robert Brady specializes in pay-per-click (PPC) marketing with his company Righteous Marketing. His Google+ page is a compilation of updates from his business and other online sources.

authors on google+

Barbara Weltman, Big Ideas for Small Business

Author and Attorney Barbara Weltman uses her expertise in tax, law and finances to share resources and tips with small businesses both in her online writing and newsletters, and on her social media pages including Google+.

authors on google+

Yaniv Masjedi, Nextiva

Yaniv Masjedi is the Vice President of Marketing at Nextiva. He shares company updates, news and marketing tips on his Google+ page.

authors on google+

Tom Gazaway, Hawkeye Management

Tom Gazaway's Hawkeye Management provides small business loans and working capital solutions to small businesses. He is well known for being a FICO scores expert and other issues relating to business credit.

authors on google+

Rohit Arora, Biz2Credit

Rohit Arora is an expert in small business finance and the Founder of Biz2Credit. The company shares tips, financial information and links to other online resources on its Google+ page.

authors on google+

Chris Miles, Miles Technologies

Chris Miles is the Founder of Miles Technologies, an IT consulting, software, Web design and online marketing firm. The company's Google+ page shares blog posts related to social media, software updates and other tech tips aimed at entrepreneurs and professionals.

authors on google+

Mark O'Neill, Small Business Trends Writer

Freelance writer Mark O'Neill shares his expertise on business and tech through a number of different online publications. His Google+ page is a mix of links to his posts, business tips, photos and videos.

authors on google+

Geno Prussakov, AM Navigator

Affiliate marketing expert Geno Prussakov uses his Google+ page to share updates ranging from business event announcements to links to affiliate marketing resources.

authors on google+

Cathy Larkin, Web Savvy PR

Cathy Larkin is the owner of both Web Savvy PR and Keep It Simple Web Design. Both companies aim to understand and make use of technology and online tools like social media.

authors on google+

Joshua Sophy, Small Business Trends Writer

Joshua Sophy is a staff writer for Small Business Trends who shares a wide array of small business and technology news on his Google+ page.

authors on google+

Ivan Widjaya, Previso Media 

Ivan Widjaya is the Founder and CEO of online marketing agency Previso Media and several small business blogs such as Noobpreneur and Biz Penguin. His Google+ page consists of links to small business articles and resources from a variety of sources.

authors on google+

Annie Pilon, Small Business Trends Writer

And lastly, I’m Annie Pilon. My Google+ page is a compilation of feature posts from Small Business Trends and other links and personal updates.

The post Follow Your Favorite Small Business Trends Authors on Google+ appeared first on Small Business Trends.

Why You Should “Start With Why”

Posted: 01 Mar 2014 06:00 AM PST

start with why

“It doesn’t matter what you do, it matters Why you do it.”

So writes Simon Sinek in his book, “Start With Why: How Great Leaders Inspire Everyone to Take Action.” Sinek, author, ethnographer and speaker, is best known for popularizing the concept of Why and for the talk he gave on the subject that became the second most watched talk of all time on TED.com.

In Start With Why, Sinek (@simonsinek) explains why some people and organizations are more innovative, more profitable and command greater loyalties from customers and employees alike.  Most importantly, however, is that they are able to repeat their success over and over.

The Wright Brothers Had the Right Stuff

Not many people know that the Wright brothers were not the only ones working on a flying machine. Samuel Pierpont Langley, an astronomer, physicists, inventor, mathematician and a pioneer in aviation, was given a $50,000 grant from the War Department to fund his project. He pulled together the best minds of the day and used the finest materials.

The Wright brothers, on the other hand, had no college education, no one to fund their project, and their team of friends and neighbors worked out of their bicycle shop.

But we all know how this story ends. Both teams were highly motivated, had excellent work ethics, and had a common goal. So what did the Wright brothers have that Langley did not?

"The Wright brothers were able to inspire those around them and truly lead their team to develop a technology that would change the world. Only the Wright brothers started with Why."

Difference Between Motivation and Inspiration

There’s quite a big difference between motivation and inspiration. If motivation is when you get hold of an idea and carry it through to its conclusion, then inspiration is the exact opposite. Inspiration is when an idea gets hold of you and carries you to where you are intended to go. Motivation is an outside-in approach, whereas inspiration is an inside-out approach.

Start with Why is a book about the inside-out approach. It’s about inspiration.

The Golden Circle

Sinek has discovered what he calls the Golden Circle: An unconventional perspective that explains why we are inspired by some people, leaders, messages and organizations over others.

The-Golden-Circle

  • WHAT: Whats are typically very easy to identify. They are the products or services a company sells or the job function they have within that system.
  • HOW: Hows can be a bit more difficult to identify. Hows, quite literally, are how things get done. Some would call them systems, processes, it could even be a strategy.
  • WHY: Why is where things get really fuzzy for most people and many can’t really tell you why they do what they do. Some would claim, "to make money," but that is a result, not a why. Why is the purpose, cause or belief:

"When most organizations or people think, act or communicate, they do so from the outside-in, from What to Why. And for good reason. They go from the clearest thing to the fuzziest thing. We say what we do, we sometimes say how we do it, but we rarely say why we do what we do."

This is not true for inspiring companies and leaders, asserts Sinek. Every single one of them thinks, acts and communicates from the inside-out. By utilizing his Golden Circle, Sinek firmly believes that anyone can learn to inspire.

The Proof is in the Apple Pudding

Sinek frequently uses Apple as an example for his Golden Circle, and for good reason: Not only are their Whats (products) easy to identify, but their Why is so palpable that they have a "cult-like" following. His most popular Apple marketing example is as follows.

If Apple were like most companies, they would market their products from the outside-in. It would start with a statement of what they do or make, followed by how they think they are better, followed by some call to action:

"We make great computers. They’re beautifully designed, simple to use and user-friendly. Wanna buy one?"

However, Apple is not like most companies and they actually market their products from the inside out. They start with their why:

"Everything we do, we believe in challenging the status quo. We believe in thinking differently. The way we challenge the status quo is by making our products beautifully designed, simple to use and user-friendly. And we happen to make computers. Wanna buy one?"

The second message is completely different, it actually "feels" different to most people, including myself. I know which message resonates more with me, and I am not even an Apple guy. It’s a compelling example for sure.

The Residuum (The Rest of the Book…)

Utilizing a plethora of examples featuring companies like Microsoft, Southwest Airlines and Harley Davidson, Sinek devotes the remaining chapters of the book to further support and explain his Golden Circle approach.

One particularly useful chapter, How Tipping Points Tip, provides an excellent overview of Everett M. Roger’s Law of Diffusion of Innovation and how starting with Why can help you attract those early adopters, those influencers:

"You don’t just want any influencer, you want someone who believes what you believe. Only then will they talk about you without any prompts or incentives. If they truly believe in what you believe…they won’t need to be incentivized; they’ll do it because they want to."

And these are the people you want to help sway the majority, because the majority will not try something until someone else has tried it. I’d like to consider myself an early adopter (of certain things) but if I’m even considering something new, whether a product, service or career, a personal recommendation typically seals the deal for me.

The Verdict

Start With Why offers an unconventional perspective on why people do what they do. Sinek tells a very compelling story filled with logic, examples, some science and just plain ole’ common (but not widely practiced) sense.

His Golden Circle approach can be put to use immediately and who knows, it just may change the way you do business. The book can be rather repetitive at times but as they say, Repetitio mater studiorum est - repetition is the mother of all learning.

So tell me – why do you do what you do? If you can’t answer this question, then Start With Why is for you.

The post Why You Should “Start With Why” appeared first on Small Business Trends.

Saturday, March 1, 2014

Top News: A Study Says 98 Percent of Mobile Malware Targets Android

Top News: A Study Says 98 Percent of Mobile Malware Targets Android

Link to Small Business Trends

Top News: A Study Says 98 Percent of Mobile Malware Targets Android

Posted: 28 Feb 2014 02:30 PM PST

reading a tablet

Small business owners need information to stay competitive. But following the latest updates even in your industry can be tough with everything else on your plate.

The Small Business Trends editorial team wraps it all up and puts it in one place for your benefit.

Mobile

Your Android phone could be a target. A report from Kaspersky Labs says 98 percent of mobile malware now targets the Android operating system. It’s not too surprising given Android’s popularity, but how safe is your mobile technology now?

Huawei launches five new devices. The China-based company is now targeting the U.S. market. And with their low price, they might appeal to budget conscious small business owners. Here’s an overview of the five latest devices and a look at when U.S. business owners might be able to  get a hold of some.

Welcome to the future of business cards. TouchBase Technologies imagines a business card with conductive ink. Tap the card on a contact’s smartphone and your information is instantly transferred.

Web

It’s crowdsourcing on your own domain. Sure, Indigogo and Kickstarter give you the ability to quickly and easily raise funds for your startup. But CrowdtiltOpen offers something more — a chance to add your own branding.

Grand St. could be a new place for tech hardware startups. If your new small business isn’t a website but instead a “leather organizer that can charge your smartphone” or an “iOS enabled guitar,” you may want to try this. You can sell consumer ready, beta test a new product or take preorders.

Microsoft OneDrive is finally here. And it turns out it’s much more than just a name change. The newly branded Microsoft cloud storage service has a few new surprises for users. Lets have a look at what you get with your OneDrive account.

This Chrome feature will warn you of malware. Too bad some feel it may already look a bit like a malware trick. A box appears on your screen when Chrome detects a change in your settings. But some users say this is exactly the kind of thing Google tells people to look out for.

Social Media

LinkedIn will soon open its publishing platform. Last week the social network for professionals announced a new publishing option had been opened to about 25,000 members. And many more will be given access soon, the company says. Posts you create will appear in your LinkedIn profile, but could eventually have much greater influence.

Social media customer care. Businesses of all sizes are taking social media more seriously. Nowhere is this more clear than in the expansion of companies like Brand Embassy. Social media monitoring comes in all shapes and sizes. But this is one of the latest.

This service is for social media management. Socialbakers has raised $26 million to further improve its offerings. But so far components include analytics, management of social channels, social media listening and more. There are also a number of resources and social media marketing reports for various countries.

This Pinterest marketing tool listens to your brand. Discover, from Pinterest analytics and social marketing company Tailwind, has some features that could give insight. They include monitoring the number of followers, repins, likes and comments.

This report says Facebook ads encourage “fake” clicks. The idea is that users paid to add “likes” to specific accounts with a fake profile also “like” other accounts too to disguise their activities. The easiest of these to find would be accounts that show up in Facebook ads.

Policy

U.S. House passes important smartphone bill. The proposed legislation would allow you to “unlock” your smartphone once your contract expires. The bill must still be passed in the Senate and could face further amendment. But some say the ban on “bulk unlocking” remains business unfriendly.

This program funds exporters. Members of the U.S. Senate Committee on Small Business and Entrepreneurship believe the State Trade and Export Promotion Program is a necessity. The pilot program gave grants to small businesses seeking global markets and some want it renewed.

More funds for Score are possible. If U.S. Sen. Jim Risch (R-Idaho) has his way, SCORE could receive $10.5 million by 2015. The organization offers free mentoring to small businesses from an estimated 11,000 volunteers.

Tech

3D Printshow gives glimpse of business uses. There seems to be a lot of excitement over 3D printing these days and the implications for small business and entrepreneurship seem clear. This event gives an even broader perspective of possible business uses for the technology.

Advice & Resources

Entrepreneurs are optimistic people. Now there’s data to back that up. Despite all the complaints about the economy, a recent survey shows entrepreneurs remain pretty positive. Small Business Trends Publisher Anita Campbell reports.

Plan for the worst. It could take you 1000 days to see your income rise again after starting a new business. It may not be the kind of uplifting talk you expect from entrepreneurs, but it is a realistic expectation. If you plan to quit your job to start a business, say goodbye to that steady paycheck for a while.

Services

How to automate the hiring of new staff. This article gives you a walk-through of software designed to automate the hiring process. You can maintain a career portal where perspective employees can apply. You can also keep track of those applications once received.

Reading Photo via Shutterstock

The post Top News: A Study Says 98 Percent of Mobile Malware Targets Android appeared first on Small Business Trends.

Sage Launches Subscription Invoicing Aimed At Small Business Customers

Posted: 28 Feb 2014 12:30 PM PST

small business invoicing

One of the biggest challenges and frustrations of running a small business is getting paid. Now Sage has announced a new monthly subscription-based invoicing service. Called Sage One Invoicing and costing $9 a month, it is targeting small businesses as its core customers.

The reasons for this seem to be pretty clear. According to the company, 57% of small businesses struggle to get paid quickly. About 71% of these businesses use Word or Excel to generate invoices. And 47% send their invoices in the mail.

So a more organized, more productive system is required. The new invoicing service is being promoted as a simple alternative to other billing methods.

small business invoicing

What Makes Sage Simpler?

Well, consider this scenario which is probably very common to many small business owners. You make your own invoices in Word or Excel. Then, you either email them or mail them.

Afterwards it becomes extremely difficult to track the status of those invoices. Which ones have been paid? Which ones are still unpaid? Which ones are partially paid? Keeping on top of it all is a huge challenge. How do you remember to re-invoice late payers?

With Sage, those challenges are eased considerably, the company says. Once you send out your invoices from Sage, the customer can pay directly from the invoice into Sage’s credit card service or Paypal. If the payment is late, Sage One will tell you so you can send the invoice out again. Partial payments are also tracked, the company says.

Another plus is that, being online, Sage can be accessed from any computer with an online connection. Out of the office? No problem. Just sign into your account from another computer to see all of your invoices.

An official announcement from the company has more.  Sage One Product Manager Mike Savory said:

“There are many choices in the market today for online invoicing solutions, but some are too complicated for a small business’ needs and others don’t offer enough functionality. Sage One Invoicing is just right for business owners who want to look professional, get paid faster, and get back to doing what they love.”

The post Sage Launches Subscription Invoicing Aimed At Small Business Customers appeared first on Small Business Trends.

Government Contracting: How To Do Some Research Before Market Entry

Posted: 28 Feb 2014 10:00 AM PST

government contracting research

There is nothing worse than attending an event where a speaker will whet your appetite for a new market, then leave you hanging. At many small business conferences around the country, inevitably one of the speakers will bring up doing business with the government, and perhaps they will offer accurate advice, but not always.

There are many myths about doing business with the government, some perpetuated by those seeking to take advantage of novices, others simply out-dated, others still kept alive by those unwilling to understand how the market is changing. Many of those who write or speak are not B2G (business to government) experts and inadvertently include inaccurate information.

The federal government is the largest buyer of goods and services, buying virtually anything used in a business setting and more. They spend hundreds of billions annually. So on the surface, it is an attractive market.

However, there are hundreds of nuances and thousands of regulations, so before you get too excited, let’s do a reality check. Before entering the government contracting arena, a little research is in order. But where to start?

How To Do Government Contracting Research Before Market Entry

The first thing you need to ask yourself is, “Does the government buy what I sell?”

While the answer is usually yes, it is best to get a definitive answer. One place to start is the General Services Administration (GSA) website. Once there, look at the “Most Requested Links” and click on the “GSA eLibrary.”

This takes you into the eLibrary, where you can find not only whether or not the government buys what you sell, but who else is selling the same or similar products.

Next, type your query into the search box and then select one of the three options:

  • “all of the words”
  • “any of the words”
  • “exact phrase”

As an example, let’s say you sell office furniture. Type in “office furniture” and select “exact phrase” and click the “enter” key.

The page that comes up matches your phrase. For you, you are interested in the numbers of the left side of the page. These numbers are in red and they are under the word “Source.” Each number represents a GSA Schedule contract. The matches include:

  • Schedule 48 (Transportation, Delivery and Relocation)
  • Schedule 71 (Furniture)
  • Schedule 71 II K (Comprehensive Furniture Management Services)

You are looking for Schedule 71. So mouse over the red “71″ and you will find the full range of products and services the government purchases through Schedule 71, and it is extensive.

After scrolling through, go back to the top of the page and look for the red arrow next to “Download Contractors (Excel).” Click on this and it will take you to the “Download” page where you are then prompted to click the “Download” button.

This will download an Excel file that includes full company contact info, phone, email, company URL, DUNS, business status (various small business categories) and whether or not the company participates in a few state and local government programs.

This file tells you that there are 2,739 companies currently participating on GSA Schedule 71, trying to leverage this contract to sell to Uncle Sam. (I don’t show you this to scare you off, but to let you know that every niche in the federal market is highly competed.)

You’ve now done some government contracting research prior to market entry, and you now know what/who you’re up against. There are ways to enter this market and to win business – but as you can see, you cannot expect it to happen quickly.

Research Photo via Shutterstock

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Steven Aldrich of GoDaddy: 50% of SMBs Still Working in the Stone Age

Posted: 28 Feb 2014 07:30 AM PST

According to a newly released GoDaddy survey, even with all of the affordable and easy to use apps available today, there is a large number of small businesses out there that just haven't made the leap to the cloud.

Steven Aldrich, SVP of Applications at GoDaddy, joins us to share and discuss some of the findings from the study, including what working in the Stone Age is costing small businesses that are slow to step away from the pad and pencil.

* * * * *

small businesses not using technologySmall Business Trends: Can give us a little bit of your personal background?

Steven Aldrich: I’m an entrepreneur at heart; paper route, summer storage business in college, built lofts for folks with my roommate, started a business and have been CEO of a couple.

I was fortunate enough to become part of GoDaddy as we were transforming the company to help really bring individuals through the process of successfully founding, running and growing their businesses. I’ve been involved in small business my whole life at this stage.

Small Business Trends: Can you talk about the tax survey you just released?

Steven Aldrich: GoDaddy has historically been known as a domain name registrar. Meaning, we help small businesses pick the right name for their business and then use that to build websites, host their website, send email.

The last few years we started to broaden that set of services we’re bringing to small businesses. One of the services we added was online bookkeeping. We wanted to take a pulse of how small businesses today, are thinking about both, keeping records for their business, tax time, given that, that’s a timely topic right now and just hear how businesses are doing on those couple of topics and that’s what we’re going to talk about.

Small Business Trends: Can you give us some of the high level key findings from the survey?

Steven Aldrich: The one that is not surprising, but always surprises if that makes sense, is that small businesses, by and large, are still trying to maintain an understanding of their business by hand.

We found that over 50% of small businesses still track how they’re doing on either a spreadsheet or pencil and paper. When we talked to small business owners and asked them why they said, 'I know it’s not perfect but I’m able to get by.'

Then when we asked them if they were confident in knowing how they were doing. Almost half of them said, ‘No.’ Then we said, ‘Are you asking an accountant for help?’ Again, half of them said that they never talk to an accountant. Those that do, only half of those talk to their accountant more than once a year.

What we found was that spreadsheets and paper are still the rule, rather than the exception.

Small Business Trends: Wow, I’m seeing here more than half of SMB’s still use pen and paper or a spreadsheet to track expenses?

Steven Aldrich: Yes, and what that means is two things. One, it’s extra work. When we talk to small business owners, they get so excited about finding customers, delighting those customers, having those customers come back and delivering excellent products and services to them. If you’re doing this work by hand, this is one of the least pleasant tasks that small business owners talk about – keeping the books and doing their taxes.

So it gets pushed to the bottom of the stack, and at the end of the day, they collapse into bed. This is the stuff that doesn’t get entered in the spreadsheet or doesn’t get written down in the ledger or in the expense book.

That means the small business owners not as up to date on what’s going on with their business – really come home to roost at tax time. That’s when you need to have your revenue and your expenses ready to roll so that you just pay your fair share of taxes, not too much and not too little.

In the survey, this time a huge percentage of these small business owners, 40%, are taking 6 or more hours and many of them actually said it was taking days to just organize the information for their taxes. One of the things we know that means is the business owners are either not spending time with their customers, not spending time with their family, or not sleeping. None of those three things are good.

Small Business Trends: What’s the difference between those who actually do use an online service versus the small businesses not using technology and still operating like they're in the Stone Age?

Steven Aldrich: We asked folks that are using the GoDaddy Online Bookkeeping service, ‘How long did it take you and how confident were you in the outcome?’ We found it takes six or more hours, even days, using manual methods or spreadsheets.

But folks using online bookkeeping from GoDaddy took two hours on average. That’s because the data is being collected everyday automatically, behind the scenes from your bank accounts, your credit card accounts, your PayPal or Etsy, your Amazon or Ebay accounts. Your invoices can be sent and payments tracked automatically.

So, you’ve got an ongoing record of how you’re doing and you’ve got it on the desktop, you’ve got it on your mobile device. When it comes time to getting your schedule C ready, which is what small business owners almost all file with their 1040′s, they’re ready and literally they hit the button that says schedule C worksheet. They take a look, make sure any uncategorized stuff gets taken care of at that time, and then they can enter that data into a tax prep program like TurboTax.

Or hand it off to their accountant, which we’ve heard now from lots of folks saves not only the business owner time, but it also saves the business owner money. Because they don’t have to go and pay an accountant to do all the data entry. Which the accountant doesn’t want to do anyway. Right? They want to do the value added stuff.

Small Business Trends: There’s a lot of information coming out of this study. Can you give me one or two things that surprised you in the results?

Steven Aldrich: When you ask the small business owner. ‘How confident are you that you know what your tax situation is going to be for the last year?’ Only 15% said that they knew how much they owed.

That’s a wake up call to the community saying, ‘We’ve got to help small business owners break this Gordian Knot of fear around taxes and not knowing that there’s a better way to stay on top of the business.’

There is the ability now for that small business owner to not only have their cake and eat it too, but also know how they’re doing without having to become an accountant themselves. They can spend their time on their business and we’re delighted to be able to be a part of that at GoDaddy.

Small Business Trends: Where can people learn more about the survey and things that GoDaddy is doing specifically for small businesses?

Steven Aldrich: I’d recommend they go to GoDaddy.com. It’s a really terrific place to find the breadth of things that we do for the small business owner.

We’ve got the ability for people to get a domain, so they can choose a name for their business. Get a website. Get hosted. We’ve got some new services around finding new customers called GetFound. We’ve got the ability to run your business and be more productive with things like Office365 from GoDaddy and invoicing and bookkeeping tools as well.



This interview on small businesses not using technology is part of the One on One interview series with thought-provoking entrepreneurs, authors and experts in business today. This transcript has been edited for publication. To hear audio of the full interview, click on the player above. 

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Don’t be Late for a Waste of Time

Posted: 28 Feb 2014 05:00 AM PST

waste of time cartoon

True story.

I was finishing this cartoon up and spell-checking the caption in Photoshop.

When the spell-checker got to “full-of-crap” it stopped and offered up the word “phallocrat” instead.

When I looked “phallocrat” up I learned it meant “a male who assumes authority over females due to his maleness.”

Who knew Photoshop had such a great sense of humor?!

(I swear this is true. I even took a screenshot!)

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U.S. House Passes a Bill Allowing People to Unlock Their Phones, But….

Posted: 28 Feb 2014 02:30 AM PST

legally unlock phone

A new bill that makes it legal to unlock your smartphone at the end of your service contract has narrowly passed the U.S. House. However, some language in the bill may stifle businesses that sell unlocked phones to consumers.

This should be good news for any small business owner who’d like to continue using a smartphone they like but wants to switch to another mobile carrier.

The Unlocking Consumer Choice and Wireless Competition Act passed the House of Representatives by more than two-thirds majority. The bill will now move to the Senate, The Hill reports. Once law, the bill would let smartphone owners who purchased their devices after Jan. 27, 2013, legally unlock their phones. Though those owners would have to wait until their current contracts expire.

Smartphone owners could have unlocked their phones in the past legally. But that privilege expired when the Digital Millennium Copyright Act was not renewed by the Copyright Office of the Library of Congress.

The summary of the bill reads:

“This legislation allows any individual who wishes to unlock their cell phone for personal use to seek help from others without violating anti-circumvention provisions and clarifies that this bill does not permit the unlocking of cell phones for the purpose of bulk resale.”

It’s the last portion of the legislation that has some groups irate with the House. As the bill stands, a smartphone owner can go to a business and have their phone unlocked. But that business cannot unlock phones and resell them in bulk.

Sherwin Siy, the VP of Legal Affairs for the consumer watchdog group Public Knowledge said in response to the current bill:

“We’re disappointed that the House was unable to reach a compromise that would have prevented such barriers and still met the objectives of helping consumers. There is bipartisan support for such an approach to reform and we’re hopeful that the bill will be improved in the Senate.”

Previously owned unlocked phones have risen in popularity for business owners who are looking to get a smartphone without a contract. Though the initial purchase price may be high, an unlocked phone offers benefits. One of these is being able to choose your carrier and potentially switch if necessary.

The change in the current bill to add the ban on “bulk unlocking” was a last minute one. The Unlocking Consumer Choice and Wireless Competition Act could be amended further in the Senate before passage.

Unlock Photo via Shutterstock

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